Coin loss after update from Purchase Order

[Jamesz]

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• What is your character name in New World: itsJamesz

• What server/world did you experience your issue on: Acherusia

• Describe the issue you are experiencing: Before last night’s patch, I had a buy order for 8099 Pure T5 Solvent and the order showed as filled when it actually hadn’t and after cancelling the order I was not refunded for the Solvent nor did I receive any Solvent in my storage.

• Is this a bug or an exploit: Bug

• (if a bug) How did the issue effect your gameplay: Loss of coin

• (if a bug) Were you able to recover from the issue: No

• (if a bug) Please include a screenshot or video of the issue that you have experienced:
  

  

• What are the steps to reproduce the issue as you experienced: N/A

[Jamesz]

Still waiting on a response for this and would appreciate some help from devs.

Either refunding lost coin or the 10K solvent I purchased and didn’t get would be appreciated at the least.

[Jamesz]

Bump

Still waiting