Company chat and page bug

So logging in this morning I noticed that I can see company chat but when i type /c it says not in a company and when I go to the company page it gives me the option to start a company. I had my company leader kick me and re-invite me but still same issue. again I can see others type in chat and member level up notifications but cant use the chat or view company information on the company page.

Character: Krausus
Server: Valhalla
Company: Quads

Hello @Krausus,

Thank you for your comments, my apologies to hear about the issue you are experiencing with the company.

Thank you for the information provided. I am going to escalate your case to the specialist team to research on it. I have no an ETA in the answer but as soon as i have more information I’ll update you with.

Take care! Happy Holidays :balloon:

thank you for the speedy reply!

Hello @Krausus,

In order to continue researching can you please help me with your most recent logs files?

To find the logs:

Press Windows+R on the keyboard, type %appdata% and press enter.
Send the most recent files from this folder: /AppData/local/AGS/LogBackups. (Please attach that information on a cloud as google drive and send me the link)

Have a nice day!

Unfortunately since I use GeforceNOW to play i do not have the ability to do so.

Ok I was able to fix this. What I had to do is create my own company once I did that the pending company invite showed up from my company and i was able to leave the company i made and accept it and now all is good!

1 Like

Awesome @Krausus!

Thank you for sharing that work around! I am so glad to hear that helped you to solve the inconvenience.

Even though if this is solved for you, we still investigating the possible issue/bug to avoid it happens again in the future.

Happy Holidays! :christmas_tree: :santa: