****** Please make sure you fill out the following information before submitting a report ******
Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here
To report a player or company for Code of Conduct violations, please do so here
What is your character name in New World: IrishOphidia
What server/world did you experience your issue on: Dry Tree
Describe the issue you are experiencing: The Connect Twitch Account option in Social just continuously loops and never connects.
Is this a bug or an exploit: Bug
(if a bug) How did the issue effect your gameplay: Cannot connect to my twitch account
(if a bug) Were you able to recover from the issue: No
(if a bug) Please include a screenshot or video of the issue that you have experienced:
I am sorry to hear you’ve been having issues linking your New World account to Twitch in order to claim the drops. Here are some things we can try before creating a web ticket and which may solve the situation for you:
1- Go to “My connections” in your Twitch settings and remove New World if it is already showing there. Please do this even if you are almost sure you’ve never linked these before.
2- Once that is done please follow all the steps listed here in order:
Note that if it still does not work by the end of those steps, the scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is best not posted on the forums so it would be best if you could please create a web ticket by going to Contact Us | Amazon Games..
I hope this helps and if not, do not hesitate reaching out to live support.
