Connection Error - Login Blocked

[eric.westerlund]

Message in town, disconnects me once confirming:

“Login blocked: Suspicious Software or Corrupted Install Detected”

[Cactacea]

Hello eric.westerlund,

Welcome back to the New World’s Forums.

I’m so sorry you’re having launching issues within New World since last update; And I really appreciate you’re communicating to us about this issue.

For this issue, please follow this troubleshooting related with with the third party program EasyAntiCheat that is linked within New World:

1. Open New World in your Steam Library.
2. Right click on New World’s list title and then Go to Settings < Manage < Browse Local Files.
3. Open the EasyAntiCheat folder.
4. Run as administrator EasyAntiCheat_Setup executable file.
5. Make sure in the drop-down within EasyAntiCheat Service Setup New World is the selected game.
6. Press Repair Service.
7. After this process verify Steam Integrity Check files:

Steam Support :: Verify Integrity of Game Files

The next troubleshooting we need to verify is the AGS Files that are linked within New World:

1. Windows + R type in %APPDATA%
2. Go to Local and Roaming (Both files will include an AGS file) and open them.
3. Rename the AGS sub-folder ‘‘New World’’ to something different like ‘’_New World"
4. This will refresh the cache files within New World and remove the error launching the game.
5. Re-launch New World.

Please let us know as soon as possible if after these troubleshooting the problem persist.

Thanks for all your feedback and specially your patience.