Connection Error Login Service

****** Please make sure you fill out the following information before submitting a report ******

Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:

  • What is your character name in New World: Emerinia

  • What server/world did you experience your issue on: Lagado

  • Describe the issue you are experiencing: Unable to login. News page not even loading.

  • Is this a bug or an exploit: Bug

  • (if a bug) How did the issue effect your gameplay: Cannot log in

  • (if a bug) Were you able to recover from the issue: No

  • (if a bug) Please include a screenshot or video of the issue that you have experienced:


  • What are the steps to reproduce the issue as you experienced: Try to login

You’re not the only one. It’s still persisting until now. A better explanation beyond ‘We are experiencing some issues with our servers’ is sorely needed.

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