Connection filed , character its not displayed when you try to connect

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  • What is your character name in New World: KonoYami
  • What server/world did you experience your issue on: Ophir
  • Describe the issue you are experiencing: Login issue in game before to select character
  • Is this a bug or an exploit: is a bug
  • (if a bug) How did the issue effect your gameplay: When i first open the game , when I reach main screen it should show in left news tabel (but its not shouwing cuz of bug ) , if its dosent show , when I press play its must show in left my character and the server I play , but its keep loading and play button is unavailable , so I cant play .
  • (if a bug) Were you able to recover from the issue: To fix this but I must go to steam and verify the integrity of game files all the time when I open game , if this not work I must singout from windows and connect again , after i must open again the game and its work to fix the bug , game become normal again , but I need to do all time this steps .
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced:
  1. click game icon .
  2. w8 for game to load .
  3. it should not display the news in left to know the bug is active .
  4. click play .
  5. it should not display your character and server in left .
  6. if you check word servers its showing a notification with low internet connection (even if i have 30 ms or good internet its show this )
    7.close game .
  7. go to steam on library .
  8. right click on game and go to properties .
  9. go to local files .
  10. click on verify integrity of game files .
  11. w8 for files to be verify .
  12. try to open again the game and w8 for loading .
  13. its should display in left news .
    15 click play .
  14. its should display in left the character and the server you play .
  15. if step 14 and 16 dosent work , press : alt + ctrl + delete to open a windows screen and press on logoff .
  16. after you open again and you get in desktop try to open game again .
  17. after steps 2 or 13 , 14 , 15 , 16 , you should be able to connect and play the game .
    Thank you for your time , the game is great , keep go to fix bugs and improve game , I wish all the best for your team . Have a nice day

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