CONNETION ERROR frustration

Przechwytywanie

Hello !!

After so many hours play at this such great game. I have pain ASS.

timegame

Every day i lose 30-60 min to log in.
Every day i checking version files at steam.
Everyday i rapair EasyAntyCheat.
Everyday I go to cmd and clear dns and other staff.

I dont know what working. Sometimes i log in at second try sometimes at 100x times.

I had defender firewall off. Not help. I do same at defender firewall allow NewWorld same not work.

Only work when I download some VPN changer. Then i log in in first click play. But VPN its now allowed from Your company and i lose too many packets. Had to many lags . Normaly i have ping 13 ms at vpn 30 ms.

Same i was using port forwarding and i add udp and tcp to router. Ports ar Open. Nothing change but I have first question about UDP.

dps

in/out khbs : and here is numbers UDP…this numbers change wherewere i go on Map
1.So question is meaby You i have to use other UDP numbers port to working good ??

My internet is…
speedtest
normaly is higher, now to many person using this.

Like for me log in to server is to long thats why i have problem and not only I but many many ppl dont play at this game cuz have problem to log in to the game. Meaby you give to much packs to upload on lauch game or my respond to the server is to long thats why alway i get same connection error.

My task manager at lauch.

I dont wana play on vpn changer but only this is good idea to log in to the server.

Iam done with that problem. Like this game very much . Sorry for my eng. I make that topic to throw my frustration out.

peace :vulcan_salute:

Hello @donyankes,

I’m sorry to read that you’re having this issue to connect the server, here are some steps that can help you solve this:

If those steps doesn’t help you with this then I can recommend you to reach us via player support using the following link: Contact Us | Amazon Games to create a support ticket and review your case in more depth.

Please make sure to add the DxDiag and Gamelogs through a sharing link from a Cloud Storage like Google Drive to the support report, you can pull it following this steps:

DxDiag report:

  • Go to Windows Start search bar and type dxdiag.
  • Click on dxdiag.exe.
  • When green progress bar goes away, select Save All Information and save the file to their desktop.

GameLogs:

  • Game logs can be found on: \Users\USERNAME\AppData\Local\AGS\New World\CrashDB\reports\

If you need further assistance in any other issue please don’t hesitate in reaching us again!

Cheers!

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