I suggest that AG provide some sort of consolation for the trading post being closed. I realize it’s not entirely their fault. When customers in a restaurant have an extended wait or the restaurant messes up the food; you would hope a manager would offer the customers a glass of beer or wine while they wait. The manager would also ensure that the customer got what they ordered/paid for.
Bonus XP as a consolation for inconvenience. Tell the players that they are getting bonus XP due to the trading post being offline. The players would appreciate some beer or wine while they wait for you to fix the trading post.
I have really enjoyed this game when all of it is working. I feel like I got more than my $40 worth of enjoyment with this game. I am not a torch and pitchfork angry player. I support the Devs and disapprove of all the people ridiculing and insulting the game and the team running it. Not cool guys. It was $40.