Consumer abuse and inattention

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In the last update on November 3, I lost absolutely all my houses, that same day I contacted the support, they created a ticket etc, 2 days without answers I return contact with them, nothing yet, it has already been 14 days today, and no They have done nothing, I communicate with them they only say “I’m very sorry, I’m sorry about that, I know how frustrating it is” but they never solve anything …

Today 11/17/2021 after maintenance, I enter the game and I do not see anything in my market of the sales that I had active, absolutely nothing, what I do immediately is check my inventory and warehouses to see if I saw the objects, but it did not appear nothing, well, with almost 500 hours of play, Amazon will give you all my homes, you did not return my house or my coins, much less will you return my invested time, so I contacted them and they said the same "I’m sorry, I understand your frustration etc "where we all know you don’t give a fuck, amazon please stop chilling over people’s time, and this is complete abuse.

  • What is your character name in New World: Eklectico
  • What server/world did you experience your issue on: silha
  • Describe the issue you are experiencing:
  • Is this a bug or an exploit: bug
  • (if a bug) How did the issue effect your gameplay: break a player’s economy
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  • (if a bug) Were you able to recover from the issue: not yet, it’s been 15 days
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  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced:

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