Crafted 13 Runestone 10 of them is gone

[klas]

i’ve crafted 13 runestone then when I was checking on my inventory it shows 3,is it known bug?

[Wyvernn]

Hello @klas,

I’m sorry you’re having this issue with the items missing after being crafted, in this case and in order to be able to help you I can recommend you to reach us via chat using the following link: Contact Us | Amazon Games to create a support ticket and review your case deeply.

Please make sure to have the DxDiag and Gamelogs ready once you reach support, you can pull it following this steps:

DxDiag report:

• Go to Windows Start search bar and type dxdiag.
• Click on dxdiag.exe.
• When green progress bar goes away, select Save All Information and save the file to their desktop.

GameLogs:

• Game logs can be found on: \Users\USERNAME\AppData\Local\AGS\New World\CrashDB\reports\

If you need further assistance in any other issue please don’t hesitate in reaching us again!

Cheers!