Crafted 3 Major Armoring Crafting Trophy - got 2,the materials for 3rd are gone

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1

So, i farmed for the 3 armoring trophies. Got all the materials. Went to the crafting station, was making 3 of them.The result: got only 2 and the materials for the 3rd are gone.
Please don’t tell me that youcan not do anything. Its about 34k gold gone and time!

Server: Aaru
Charcater: Initiii

2

Double check your storage to ensure it didn’t end up there. If not you’ll need to contact support.

2 Likes
3

Hello @Initii,

I’m sorry about the issue you’re having with the crafting materials being gone and not getting the item after the crafting, I can recommend you to reach us via player support using the following link: Contact Us | Amazon Games to create a support ticket and review your case in more depth.

Please make sure to add the DxDiag and Gamelogs through a sharing link from a Cloud Storage like Google Drive to the support report, you can pull it following this steps:

DxDiag report:

  • Go to Windows Start search bar and type dxdiag.
  • Click on dxdiag.exe.
  • When green progress bar goes away, select Save All Information and save the file to their desktop.

GameLogs:

  • Game logs can be found on: \Users\USERNAME\AppData\Local\AGS\New World\CrashDB\reports\

If you need further assistance in any other issue please don’t hesitate in reaching us again!

Cheers!

1 Like
4

Congratulations :grinning:

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