-
What is your character name in New World: Misbehavin
-
What server/world did you experience your issue on: Oraphina
-
Describe the issue you are experiencing:I crafted 8 Logging Axe’s with Golden scarabs. as the Screen shot shows THREE of them are 599 GREEN. I’ve crafted tons of tools and never had this issue. Please fix this amd make it right. That is alot of hard earned material and resources used.
-
Is this a bug? Yes You shouldn’t make green when it is supposed to be Purple or Gold
-
(if a bug) How did the issue affect your gameplay: I’ve lost more resoures and money with them rolling green
-
(if a bug) Were you able to recover from the issue: So far no, Because I refuse to try till crafting is fixed!~
-
(if a bug) Please include a screenshot or video of the issue that you have experienced:
-
What are the steps to reproduce the issue as you experienced: Will not craft till it is corrected
-
When did this happen? 4/10/23 10:15PM EST
AS of today This is the NEW response!
You are now connected to Jimena from Amazon.com.
Me [1:32:38 PM] : Issue: New World - In-game issues: Something Else
Jimena [1:32:45 PM] : Hello, my name is Jimena. I’m here to help you today.
Me [1:33:15 PM] : Good afternoon Jimena. I’m checking on my problem I reported. Was told to contact back to see how the ticket is going
Me [1:33:36 PM] : Don’t know the ticket number
Jimena [1:34:39 PM] : OK
Jimena [1:34:44 PM] : Checking
Me [1:34:46 PM] : Character name is Misbehavin Server is Oraphina and the incident was around 4/10 -13
Me [1:35:24 PM] : oh the exact date was 4/10
Jimena [1:36:09 PM] : This is issue is being worked on for the devs
Jimena [1:36:21 PM] : PLease keep an eye on the forums for updates on it
Me [1:36:40 PM] : It has been 2 weeks. There should be a resultion by now
Me [1:37:02 PM] : That issue is NOT being addressed on the forums
Jimena [1:37:16 PM] : Then you need to wait more until it is updated
Me [1:37:37 PM] : The answer I got was to contact you all which I did got a email asking for files which I sent
Me [1:37:46 PM] : The last person told me to contact in a few days
Jimena [1:37:56 PM] : And that’s fine
Jimena [1:38:10 PM] : I’m telling you the advance technicians response
Jimena [1:38:34 PM] : You’ll have to wait for further updates on this on the forums
Me [1:39:13 PM] : What part of it is NOT being even acknowledged on the forms for me to check on it there is not coming accross
Jimena [1:39:49 PM] : Because is still being worked on
Me [1:40:00 PM] : One of the chat people told me a ticket number since my amazone account is tied to a aol account the ticket number they gave me poofed swince aol deletes stuff after read
Jimena [1:40:04 PM] : Wait until an official post is madre addressing the issue
Me [1:40:32 PM] : THERE wasn’t even a offical post on the LAST time I had issues. I had to contact your chat to be told oh that was closed
Jimena [1:40:36 PM] : How do I put this to you so that you can understand that you have to check on the forums from now on?
Me [1:40:41 PM] : AND nothing was on the forums
Me [1:41:04 PM] : NO I should not have to since THEY are not even posting there is a ISSUE for it
Jimena [1:41:20 PM] : They don’t have to post there is an issue
Jimena [1:41:33 PM] : They have to post our team’s resolution
Jimena [1:41:46 PM] : Do you any other concern?
Me [1:42:20 PM] : OH Ok I’ll just do what it normally takes for them to admit there was a issue. Twitter, Facebook and Reddit to get them to answer anything
Me [1:42:36 PM] : I’m mad. It was money lost in the game
Jimena [1:42:44 PM] : Do as you please
Jimena [1:42:53 PM] : Would that be all you need for today>
Jimena [1:42:54 PM] : ?
Me [1:42:58 PM] : Oh AND this will be on the forums too
Jimena [1:43:09 PM] : Sure
Me [1:45:10 PM] : You are NOT friendly and NOT helpful. You are coming acrross sarcastic and combative, (YES I am upset and sound that way but as a CSR you should never come accross that way)
Me [1:46:00 PM] : As to the Forums comment I said is I will be posting this chat to them
Jimena [1:46:24 PM] : I don’t mean to be your friend, I’m doing my job on inform you that this issue is being worked on and it’s future fix will be posted on the forums
Jimena [1:46:47 PM] : Sorry, but that’s our team’s response and you’ll have to stick to it
Me [1:47:09 PM] : You are not doing it in the manner all the others I have spoken NOR have any I have spoken to even said a thing about the forums
Jimena [1:47:11 PM] : And as you seem to have no other concern, and I have already addressed this one. I’ll need to end our chat
Jimena [1:47:20 PM] : Thanks for contacting Amazon Games!
Jimena has left the conversation.
wowser. that’s customer service with an Attitude… how in the world does that fly?? sorry you had to deal with that and I hope your issue isn’t just in a toilet bowl.
STILL can not find a “solution on the boards” Guess it is back to the live chat that does not work
This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.