Crafting Bug caused loss of time/resources/money

See Crafting Buffs are bugged
I crafted 16 items and only 2 were lego and you can see the items were 590-600 even though the UI stated 595-600.
Materials used below. It would be nice to get most of those materials back considering 10 out of 16 rolls were 594 or below. This is a ton of time and resources just wasted.

64 Runic Leather
64 Phoenixweave
16 Asmodeum
400 Iron Battle Medal
48 Timeless Leather Glove Shard
16 Golden Scarab
16 Starmetal Greatsword Charm
16 Armor Fragments

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Hi @Uhtreadson, it’s great to have you around!

My apologies to hear about the situation with your missing crafting items I totally understand the time you invested to gather all the requirements is important and to do in-depth research into your case I’ll ask you to please get in touch with our colleagues in Customer support:

Our colleagues in live support will create a ticket to investigate and find a resolution for your problem.

I’m sorry for the inconvenience it may cause and thank you for your help and patience,

Best regards.

Same thing happened to me.

Have u tried re equipping the trophies

Hello @jasonrogalla1 and @captrosha
By any chance have you followed this step?

We also have a recommendation from @Hmmm_bob, do any of you mind giving me a confirmation if re-equipping the trophies helped?

same here

i did a those steps

Checked with second character it’s from town buff
Town buff doesn’t work
Don’t know if it is bcs that buff was active before the update or no

My trophies were not up and I had put them up. It’s only 5 pts so it seems like it’s the town buffs since hale and hearty isn’t working either

Question is will I get my items back… I have opened a support ticket as requested.

I have not, nor would I. That would be a big waste of materials and the only way I would know something was off is if it came out lower than 595. I am not wasting my time or materials to test that out.

I see this was a bug now with some Town Buff not applying even though it showed up as 595-600 range. Will I be reimbursed the materials for the items I crafted during this bug or at least the items that came out lower than 595?

I put my trophies up just before starting to craft and this happened to me making the stopwatch bags. UI stated 598-600, of 7 bags i made 1 599, the rest were 597 down to 590

That would be the reason to contact customer support, to verify what we can do exactly to help you out but I can’t confirm if they will be able to reimburse the materials, the best option would be to send the information they ask so in-depth research can be done and provide you with the available options

I surely hope something can be done but we will have to wait for the response of the support ticket, at least there is someone investigating your problem at the moment, and as soon as there are any updates with the ticket you can verify the information they provide you.

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