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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
What is your character name in New World: Devilsmana
What server/world did you experience your issue on:Vahlalla
Describe the issue you are experiencing: stuck in water
Is this a bug or an exploit:bug
(if a bug) How did the issue effect your gameplay:cant play at all
(if a bug) Were you able to recover from the issue:no
(if a bug) Please include a screenshot or video of the issue that you have experienced: