Deletion of locked item using Ctrl+S for deletion after chest run

****** Please make sure you fill out the following information before submitting a report ******

Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:

  • What is your character name in New World: Doul3le T
  • What server/world did you experience your issue on: El Dorado
  • Describe the issue you are experiencing: Deleted a pair of locked “Weaponsmith Pants” by utilizing Ctrl+S after a chest run
  • Is this a bug or an exploit: bug
  • (if a bug) How did the issue effect your gameplay: It lost my company a pair of 190k+ weaponsmith pants on this server. An item that is locked, should not be able to be deleted without unlocking.
  • (if a bug) Were you able to recover from the issue: It was not game breaking, but it is a huge loss.
  • (if a bug) Please include a screenshot or video of the issue that you have experienced: I did not realize that this occured until after a chest run and going through my locked items from the run. The pants dropped, were locked, and at sometime during the Siren’s chest loot deletion were deleted. I did not have a saved video of this as I was unaware until greater time than my capture software saves.
  • What are the steps to reproduce the issue as you experienced: Lock an item in game. Utilize Ctrl+S for mass deletion. Will occasionally delete a locked item if enough items are mass deleted.
1 Like

Trying to see if I can actually get a response. I filed a customer service ticket, and they thought I was trying to recover a deleted character. I know this is an issue, and am trying to get AGS to at least acknowledge the issue that had been making rounds for some time.

If it helps, I was encumbered: sorted by gear score and was deleting anything below a threshold quickly by using Ctrl and the S key.

I just had this happen today with Fury. I was mass deleting after a portal run and it got deleted. It was locked and I was hoping if I possibly relogged it might fix it but nope… It’s just gone. Super bummed out about it. I had it for about 3 weeks and I know for a fact it was locked. I hope they look into this because that sucks

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.