[Dev Blog] How to Report Exploits - Updated

Hi all,

Besides our in-game feedback tool, we have a new process to report exploits! This will ensure that the proper eyes are able to more quickly address any impactful issues around the clock.

To submit an exploit, please send an email to newworldexploits@amazon.com and use the following template:

  • What is your character name in New World:
  • What server/world did you experience your issue on:
  • Describe the issue you are experiencing:
  • How did the issue affect your gameplay:
  • Were you able to recover from the issue:
  • Where you can utilize this exploit:
  • How did you find this exploit:
  • Is it reproduceable? If yes, please list the steps:
  • Please include a screenshot or video of the issue that you have experienced:
  • When did this happen? (Date and Relative time; please include your timezone)

As a note: if you record a video to help show the exploit in action, please be sure to leave it UNLISTED when uploading to video sharing sites to help prevent the spread of exploits in New World. Videos are super helpful to the dev team while they investigate an issue and we appreciate them being added to reports, but we don’t want exploitable information to fall into the wrong hands either.

You will receive an automatic reply ensuring that we received your email and our team will reach out should we wish to request any additional information.


As a note, we will not address non-exploit bugs, feedback or requests for support here.

To report a non-exploit bug, you can do so either on our forums using our bug reporting template (Bug Reports - New World Forums) or through the in-game feedback button in the in-game menu.

To report a player, or company for Code of Conduct violations please use the in-game reporting tool or reach out to our Game Moderation team here: Report a Player or Company - Support | Amazon Games

To appeal a penalty, please reach out to our Game Moderation team here: Appeal a Penalty - Support | Amazon Games

Thank you for your understanding!

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Bans = good …. Permanent = Bad
[Dev Blog] How to report Exploits
How to Submit a Bug Report, Exploit, Report Players/Bots/Companies, Appeal a Ban
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Major Arcane Trophy bug
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Main quest line reset to start
[Megathread] New World Update 1.7.0 Bug Reporting
Twitch Skins not showing
Tinctures do not apply
Trading Post not loading/sorting items
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Topaz potion didn't give buff
[Megathread] New World Update 1.7.0 Bug Reporting
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[Megathread] New World Update 1.7.0 Bug Reporting
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Crafting failed upgrading Heartrune
Crafting station bug after maintance
Wicked Warrior Greataxe Skin swinging the wrong way
Weapon attribute bug
[Megathread] New World Update 1.7.0 Bug Reporting
Cant complete "The Ritual"
[Megathread] New World Update 1.7.0 Bug Reporting
CraftingOPR chest
Light and heavy attacks stop working (Left Click)
Great Axe / War Hammer Visual Bug
[Megathread] New World Update 1.7.1 Bug Reporting
Marauder Gladiator progression stuck
Fishing Regents quest not showing
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[Megathread] New World Update 1.7.1 Bug Reporting
Round Shield Crafts not going legendary on 600gs (with stopwatches)
Cant remove quest items, filling up in my bag
Engeneering trophies not working, stuck at 580
Reekwater Siren Arena Bug
Trade post filters not working as expected
Shattered mountain main quest bugged
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[Megathread] New World Update 1.7.0 Bug Reporting
Same Item named and not name
Quest - Gates of Edengrove
My server (Orofena) is grayed out
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[Megathread] New World Update 1.7.0 Bug Reporting
Halloween worldboss not giving rewards
Missing Skin Color?
Regular Pants missing AGAIN
Dynasty Keg Event Bug
[Megathread] New World Update 1.7.0 Bug Reporting
Hope Manifest Quest not progressing
Titanwall - Named Shield - Not upgrading to legendary
MSQ broken - unable to progress
Obscured Footsteps - Cannot Complete
Main Quest Bug (Watering the Seed)
Reel Life - after completion cannot start next quest in chain - Weapons of the Sea
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Vegetation go missing
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Unable to connect to server, connection error
Trade Post - Some Sell orders are not visible
[Megathread] New World Update 1.7.0 Bug Reporting
Items gone missing from inventory
No sound / voice NPC MB
Bug in the game with quest
[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
Company Treasury Cut in Half
All OPR weapok can be upgrade in legendary
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[Megathread] New World Update 1.7.0 Bug Reporting
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Bugged crafting, getting under 595 gs with scarabs
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[Megathread] New World Update 1.7.0 Bug Reporting
Stuck in Expedition Mode when attempting to join an expedition that just closed
Major Heartgem Recipe Missing
Cant sign up for wars on map for some territories
Cant get rid of quest resources
Accelerating Flamethrower
Cant do anything with my main character after 1.7.1 Patch
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Musket with 6 perks shield being exploited by "imhoods"
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Running the Gauntlet-Visit a forge/Battle's Embrace
[Megathread] New World Update 1.7.0 Bug Reporting
Missing free token to transfer character
Old Quest item stuck in my bag
Cannot change my warhammer weapon skin
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[Megathread] New World Update 1.7.0 Bug Reporting
Heartrune usage toggles weapon swap
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Group questing bug
Fire staff incinerate burn not working
Quest not completing
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Unable to transfer character because "pending company invite" - no invite in soical?
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Upgraded heart rune not locking
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[Megathread] New World Update 1.7.0 Bug Reporting
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NW stĂĽrzt seit dem Update alle 1-3 Minuten ab/friert ein
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[Megathread] New World Update 1.7.2 Bug Reporting
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Sturdy Shield (Sword & Shield) not working
Cant join Delos
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Missing Journal
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[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
Your sandworm shirts and hoodies not appearing in shop
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[Megathread] New World Update 1.7.2 Bug Reporting
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[Megathread] New World Update 1.7.0 Bug Reporting
Tent griefing with the world boss spawn
[Megathread] New World Update 1.7.1 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
Weapon buffs do not apply
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Game Swaps screens 3-4 times while opening
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[Megathread] New World Update 1.7.0 Bug Reporting
How have we not fixed the lag and dcing when trying to place house decor?
"Item is at different trading post"
Unable to view Achievements
[Megathread] New World Update 1.7.0 Bug Reporting
World Transfer- Selecting World
No respawn in OPR
Barkimedies not giving quests
Ice Spike Generating Break Out Dodges with minimal chain CC
Not Able to change faction after world transfer
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Account has to be 72 hours old issue ...cant caht in global/cant trade ... etc
Infinite Consumables After 3v3
Wicked Warrior's Greataxe Skin
[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
Heartrune of Grasping Vines ignore Freedom
“The Ritual” bug
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[Megathread] New World Update 1.7.0 Bug Reporting
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Cannot Create another character
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[Megathread] New World Update 1.7.0 Bug Reporting
Bend Light perk on life staff not working anymore
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Cape clipping hurting immersion
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[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
Very Annoying Bug
Arena dealing damage on victory screen
Damage Spikes from Monsters
Crafting yield visual bug
Not being able to respawn in OPR (Spawn at random location)
Company Invites Not working
Incinerate does not apply dot
[Megathread] New World Update 1.7.0
Lagg on tp then purchased two different things at once
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Engineering Gear not added to Min Max of craft
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[Megathread] New World Update 1.7.1 Bug Reporting
Dead Claws IG Rend does not work
Insuring the Investment, no enemies
Entered the Wall and Can't Get Out
[Megathread] New World Update 1.7.0 Bug Reporting
Can't progress in Skill Progression quest "Insuring The Investment"
I spent hours trying to craft an item and it disappears when I do
Major visual issues
Getting disconnected - Login blocked
[Megathread] New World Update 1.7.1 Bug Reporting
[Megathread] New World Update 1.7.1 Bug Reporting
Game keeps crashing - Suspicious Software? WTF?
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Town board categories only offering 2 of 3 quests
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[Megathread] New World Update 1.7.0 Bug Reporting
My brimstone sands msq has disapeared so i went back to do the main msq which reset itself back to lvl 7 that has now disappeared also
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New runeglass gem slotted into Glowing Life Crystal staff removes the Refreshing Divine Embrace perk
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Server transer loses connection
[Megathread] New World Update 1.7.0 Bug Reporting
Missing Azoth Staff from inventory
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The Final Seal (Expedition)
Unable to switch faction
No one can sign up for war or see war board
[Megathread] New World Update 1.7.0 Bug Reporting
Fae missing (bing bong, Fae gone?)
[Megathread] New World Update 1.7.0 Bug Reporting
Got Kicked From Server After Brimstone Sands Update
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Fresh Server Connection bug
Bug "can't craft" "Craftsman's Passion"
[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.2 Bug Reporting
Invisible Trebucet in invasions
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Taunt not working with Runeglass
Legendary Pickaxes not rolling mote alignment perk
Issue Switching Faction
Wrong invisible wall in everfall houses
[Megathread] New World Update 1.7.0 Bug Reporting
Stuck inside wall
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Trading Post Storage full bug (TP doesn't account for Territory Standing cards)
[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
A Blossoming Threat - Main Quest Line bugged
[Megathread] New World Update 1.7.0 Bug Reporting
Cant craft Gypsum
Dodge distance 20% penalty not working in medium equip
Bonus gear not working
Can only use obsidian flux to smelt steel
[Megathread] New World Update 1.7.0 Bug Reporting
Brimstone sands quest line disappeared
Corruption Tinged Fish Quest
Dynasty Shipyard Healing Bug
Can't enter house in Everfall
Quest Bug for unraveling the Mystery
Verified game files, now my MSQ has reset
Tempest Expedition Portal Bug after 1st Instance
[Megathread] New World Update 1.7.0 Bug Reporting
Lost my Company with all gold in it. Server Barri
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[Megathread] New World Update 1.7.0 Bug Reporting
MSQ Reset After Completing Tempest Quest
Mystic Sting Incorrect Attritbute?
Left click broken
Tempest Expedition Portal Bug after 1st Instance
I lost my Company and all my Gold i had stored in it
AGS Why is this broken?
Tools dont roll as they should
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Game crashes while drink potions
[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
Can not get tier 5 azoth staff quest
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[Megathread] New World Update 1.7.0 Bug Reporting
The Heart of the Tempest Bug
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[Megathread] New World Update 1.7.1 Bug Reporting
[Megathread] New World Update 1.7.1 Bug Reporting
Settlement Strorage Full - Not really Full - Can't Sell on TP
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[Megathread] New World Update 1.7.0 Bug Reporting
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[Megathread] New World Update 1.7.0 Bug Reporting
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Craftsman passion
[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
Can't Transfer Character
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Game Broke afte
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[Megathread] New World Update 1.7.0 Bug Reporting
Hunt: Stormcourt Fields; not dropping Large Feng
[Megathread] New World Update 1.7.0 Bug Reporting
Mograine server Overseer Zane not spawning
Quest not finishing when item is crafted
Impossible to get Camp Tier 2
Quest missing Azoth Staff T4
Craftsman's Passion cannot craft bug
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Detonate animation invisible
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[Megathread] New World Update 1.7.0 Bug Reporting
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"A Legend Restored" can't finish
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[Megathread] New World Update 1.7.0 Bug Reporting
Update - Wait (2hours) - Crash - Wait AGAIN!
[Megathread] New World Update 1.7.0 Bug Reporting
Genesis 2nd boss bug
Salvaging an item creates legendary weapons!
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[Megathread] New World Update 1.7.0 Bug Reporting
Camps not working correctly
Rune of Helios - Cooldown Bug
Relogged & went from 140k to 0 gold
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[Megathread] New World Update 1.7.1 Bug Reporting
Home No More Quest not Giving Journal
[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
Manticore and Herdmaster Metasha
[Megathread] New World Update 1.7.1 Bug Reporting
Quest Journal bugged
Outfit for daily crafts
Floating Lamp On Everfall/Oxboro House
Gen Mut still bugged
Main quest bug?
Tools dont roll as they should
Syndicate PVE mission: purge meadow lake fishery
Delos unjoinable
Overseer Zane Won't Respawn
Mute/Block List Empty
[Megathread] New World Update 1.7.0 Bug Reporting
NEW WORLD error assets/datastream-part40.pak
Bug when crafting bags, wont roll legendarys when using craft mods!
[Megathread] New World Update 1.7.0 Bug Reporting
Cant sell at the auction house
Stuck in queue as a new player position 573
Overseer Zane Bugged on Amarah
Heartforge Guardian won't spawn Artorius
Settlement storage full / housing issue
Mutated Laz may not have enough NPCs for counter
Entomb Bug from Stagger
Golden Scarab not showing up in Crafting Screen
[Megathread] New World Update 1.7.0 Bug Reporting
Crafted 600gs amulets salvaging into silver ingots
Visual Bug: Multiple 600GS Rusher Void Gauntlets from OPR Caches
Canarios music sheet blocked from dropping
Not Able to See Player/NPC Names
[Megathread] New World Update 1.7.0 Bug Reporting
Can’t Purchase Alchemist Items From Faction Rep
Klejnotów prowokacji ze szkła runicznego nie działa
Invisible Trophies: City Wind
Please help, main quest is locked, can't find YONAS anywhere
Brimstone Quest line
[Megathread] New World Update 1.7.1 Bug Reporting
Fishing Story Arc disapeared
Trial Of The Hearthforge
The Brimstone Trading Posts are all linked to the Brimstone Sands Storage
Executioner and Embrace the Fight Quest bugs (not completing qeuest after crafting gear)
Need help faction quest
Quest text not correct standard action [Y] != [Z] "Iron and Blood"
New World Mic Bugged?
[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
Main story quest has been reset cannot continue with brimstone sands msq
Named items still dropping outside of the new system (Fixed GS not applied to some named items)
Connection Error when pressing play button
Sword and shield shield rush grant max fortify on backstab
[Megathread] New World Update 1.7.1 Bug Reporting
Taunt not working with Runeglass
Stuck in queue for new players on position 573
T5 Camp not available
Fresh Start Server - Unable to open Storage
Found exploit dev please pm
Chests Glitches When Opening
Stuck on destiny unearthed main quest
Housing - reduced backyard space/stuck decor-immovable
Covenant Initiation Quest Bugged
Char has main questline reset and cannot see group lobbies
Plunder for mutated laz is broken
Infused cast missing great sword
Group Finder not triggering quests
[Megathread] New World Update 1.7.0 Bug Reporting
Camp Tier V Bug
BUG NPC invisivel
Didn't advance to Templar after completing and turning in Brightwood faction quest
Item perk miss named
Legendary crafting in BSS has very low roll odds
Invisible trophies
The queens brood, or cave of Queen Ta-Bitjet. Soundbug
Faction Change - No Option
Executioner Quest line bugged at the end
[Megathread] New World Update 1.7.0 Bug Reporting
Bugged Keen Temper quest
Myrk pit oric. ore
Objectives not showing up and screen is blurry after pulling up objective screen
Fishing Questline not proceeding past Ecological Report
Bug quête La chasseresse chassée
Timeless Greatsword Shards Dont Allow you to roll anything except Strength
[Megathread] New World Update 1.7.1 Bug Reporting
Atticus Delphi - Everyone has a Price - Quest Disappeared
OPR Respawn Problem
[Megathread] New World Update 1.7.1 Bug Reporting
[Megathread] New World Update 1.7.1 Bug Reporting
Overseer Zane Amarah
[Megathread] New World Update 1.7.0 Bug Reporting
200 Engineering and Ori tools showing Unlearned
Blunderbuss Netshot Bugged
OG Twitch drop skins not working
I'm out of quests after returning
Mobs and chest under ground
War Roster is not available/War sign ups is bugged
[Megathread] New World Update 1.7.0 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
Cooking trophy not working
[Megathread] New World Update 1.7.0 Bug Reporting
Status effect bar misaligned
Strider of the Sands quest not progressing
[Megathread] New World Update 1.7.0 Bug Reporting
"Settlement storage full" preventing bulk sell order on trade post
No Mote Perks on tools
After update I can't enter the game, this screen only appears. plz help
[Megathread] New World Update 1.7.0 Bug Reporting
A Selfless Nature questline non- existent
Thanks for fixing Dynasty Barrels after it changed. Now PLEASE fix the Genesis Tree
Brimstone in Heliopolis server lost invasion due to steam connectivity
598-600 crafting bug (runestone stopwatch)
Hiers Domain *low priority*
Beware Server Transfer Directy *After using TP
Ever Been Mauled Bear doesnt show up
Heartrune cancels Void Gauntlet Blade
Cannot withdraw items from storage shed
[Fixed] After completing the Brimstone questline can't open expeditions
Monarch's Bluffs Nodes at incorrect level. Unusable
1k fire damage per second for no reason
[Megathread] New World Update 1.7.2 Bug Reporting
[Megathread] New World Update 1.7.0 Bug Reporting
Lost quest of Sand Walkers and Roar of the Manticore
Azoth Staff 4-5 Bug
Game freezing (audio still plays) have to end from task manager
[bug] [hatchet] berserk no longer taunting with new runeglass carnelian gems
Elemental alignment dont give more than one mote when they proc
Yelena Pajitnova is glitched and not visible and not able to report back the quest "Taken to Task" to her!
Camp bug cant upgrade tier 4 to 5
Housing Item Still Stuck Outside Home
[Megathread] New World Update 1.7.1 Bug Reporting
Last Dialogue Page is instantly closed out after quest completion
Bug - tir na nog
[Megathread] New World Update 1.7.1 Bug Reporting
Monarchs Bluff Gather Intel Quest Bugged
Bug - some Named Items (Mystic Song) has +15str instead of 30
Ring missing after expo
Best Foot Forward: Uncomplete "Visit a Forge"
Elemental Conditioning Perk's
Achievements Showing as <Uninitialized>
Items are not linking in spanish language
Endless Loading Screen on Open World PvP Death. (Intermittent)
Depths PvP Vendor quests complete but wont turn in
The Ritual - Pass through the Soulwarden Seal Bug
Twitch Skins not showing
Bloodthirsty Count Skin Chestpiece clips with itself quite badly
Group Finder Not Working
"Ritual" Quest Bug
World change token bug
[Megathread] New World Update 1.7.1 Bug Reporting
Cannot Complete/Reset bugged Main story Quest
Camp tier not upgrading after completion of friends in fashion
Only Inventory will open when I click on storage shed
Named items from Corrupted Portals arent 590
590 gs items are can be used easyly there is no wather mark needed they should use 590/517
Brimstone Sands Poison
UI/HUD Missing when launching game with another keyboard language
Não aparece para mim missão de entrar em facção
Heavy critical attacks are bugged on non melee weapons
No tier 3 camp after finishing quest
Spelling mistake or possible bug error? - or just me?
Status Effect Interaction with i Frames
Main Questline disappeared at dg 25
Achievements are missing
Visual effect for Augmented Abyssal runeglass gem broken/missing on crafted greatsword
Risorse bloccate nell'inventario
New World launch twitch drops don't work
OPR Can't Loot Bug?
Camp tier upgrade bugged
[Megathread] New World Update 1.7.1 Bug Reporting
[Megathread] New World Update 1.7.1 Bug Reporting
Fallos en misiones de facciĂłn Sindicato
[Bug]Faction switched trying to clear quests
Repair Parts keep coming up missing
Imhotep not spawning - Devourer
My dropped bag got stuck in a wall
All my healing gear with feedom and resilient are gone from my storages
[Megathread] New World Update 1.7.1 Bug Reporting
Login character bug
Main story Stuck / Azoth staff tier 1
Azoth capped at 50 bug
Immortal in genesis glitched
Housing item counts against housing score even when placed correctly
Unable to progress past main story mission Iron and Blood
Disabled movement when interacting with NPCs
Can we talk about mutation bugs
Lillth Invasions
Housing score is not updating at all since server merges
[Megathread] New World Update 1.7.1 Bug Reporting
Bow Vinespin skin
Shirking Fort Perk not working
Forts being "captured" after changing the territory owner company name
Need help asap to transfer
The Lost Scarecrow - Can't continue quest
Ennead's Anpu not showing hitpoints and not taking damage
No compensation box for bugged tools
Please fix Young tree Exploit
Net Shot and Barbed Netting
Bergina Thornton camp site quests
Reaper's Locus (Expedition)
Autorun bug with bow after combat
Unable to Use Abilities Intermittently
[Megathread] New World Update 1.7.1 Bug Reporting
In typical AGS fashion
Jewelry not breaking down
In typical AGS fashion
Made 1100 arrows but none in inventory or storage
Campbell's Rest bug
Unable to join Invasions
All My Runic Leather Is Gone!
Lasting Consumption don't increase the Duration of Desert Sunrise
Main quest bugged, can't do Everfall quests
Mutation problems continues
[Megathread] New World Update 1.7.1 Bug Reporting
Missing Gear after Crash
Lagging issues during fighting and going into buildings or different areas
Amishah of the Dunes stuck in the ground
Havent Receive any compensation from Bugged bags and tools
Getting weapons below 600 GS in BnB with 3 perks and no gem
[DEV ATTENTION] Massive Performance / Sttutering Issues
PLEASE fix autorun
Can't craft Resin-Hardened Leather for "Hold Back the Night" Quest
Taxes and Fees cant be edited
Failed Legendary Crafting/ Missing 600 GS bags Compensation /Solution
Faction Quest Bug Marauder to Syndicate
Wartimer bugged - Different war times for same company on the same day
[Megathread] New World Update 1.7.1 Bug Reporting
Buffs not displaying
Brimstone Sands, lost main quest
COlourful kraken shoes 600 gs disappeared from inventory
Shield Rush Grants Max Fortify with New DoT Gems
Bag: Syndicate (3-4) cannot find Trial of Fire in board (need to levelUp in Syndicate)
Bug not possible to loot after boss
Azoth staff quest items
Fort Conquer dead body
Place west of Glass Lake gets you stuck
SkySong temple path blocked
[Megathread] New World Update 1.7.1 Bug Reporting
Detonate heartgem bugged not working
Can't Join Expedition
Corruption In The Valley Territory Story Bugged
OPR weapon damage bugged
The grand time poobah
Lush Armament Spear Skin Bug
[Megathread] New World Update 1.7.2 Bug Reporting
Cannot move forward in "Step in the Right Direction" quest
Cannot interact with certain doorways or chests in brimstone sands
Bugged housing points
Honoring the 19th questline
[Megathread] New World Update 1.7.1 Bug Reporting
[Megathread] New World Update 1.7.1 Bug Reporting
Salvaging Legendary Items from Gypsum Casts Give Only Gold
[BUG] Two Main Story Quests at the same Time
Bug in OPR - can't get or recive damage from players
Weapon drop from mutated dynasty only tier 4
Games sound keeps disappearing and game keeps freezing
Dynasty gatherable isnt counting!
Main Quest “Folge dem Ruf” Problem immer noch vorhanden seit mind. April
Older characters can't access areas
[Megathread] New World Update 1.7.1 Bug Reporting
Bug in "strength of a soul" quest
Dynasty barrel defense phase appears to be bugged again
Another FS/IG Bug to add to the list - Stuck casting waiting to die
FS Bug - Pillar Interrupted - Runes of Helios wasted
My gold disappeared
[Megathread] New World Update 1.7.2 Bug Reporting
Net Shot is still bugged - Fires directly into the ground
[Megathread] New World Update 1.7.2 Bug Reporting
[Megathread] New World Update 1.7.2 Bug Reporting
Did not get any gold from a Trade Post sale
[Megathread] New World Update 1.7.2 Bug Reporting
[Megathread] New World Update 1.7.2 Bug Reporting
Turkey trophy time bug
Health keeps fluctuating
[Megathread] New World Update 1.7.2 Bug Reporting
Endless Buffs Dupe BUG
Main menu has no music after latest patch
Hammer BUG: Power through Pain Ceases to Function
Keenly Jagged on Ice Gauntlet prevents Punishing Storm from working correctly
[Megathread] New World Update 1.7.2 Bug Reporting
Depths expedition bug ımmortal under the map
The Eye of Horus - bug won't update
[Megathread] New World Update 1.7.2 Bug Reporting
Area/Quest: Vehemence, Our Own Worst Enemy
Missing gear from inventory
The Forge calculating Resources correctly
Jewel of Sea, no captain spawn
[Megathread] New World Update 1.7.2 Bug Reporting
[Megathread] New World Update 1.7.2 Bug Reporting
Greatsword crafting below potential GS
Fire Staff Crafting not respecting Gearscore values
I can't scroll to zoom in / zoom out
Weird Interaction with Dodging/Fleche and Wrecking Ball
Sword and Shield issues
Turkulon event recepie gone
Entire town project quests go fail on joining faction
OPR bug, I have to close my game
Quests Completely Gone
[Megathread] New World Update 1.7.2 Bug Reporting
Block trade invites stuck on
Healthy Toasts stops working on log in or death
[Megathread] New World Update 1.7.2 Bug Reporting
[Megathread] New World Update 1.7.2 Bug Reporting
Topaz potion effect lost after patch
[Megathread] New World Update 1.7.2 Bug Reporting
Void Gauntlet Empowering Proximity - Unreliable and often not working
Stuck inside mountain near pirates cove
Not gaining Territory Standing when Crafting at Stations
Main story mission reset
OPR healing ignored
[Megathread] New World Update 1.7.2 Bug Reporting
My item disappeared after canceling the sale on the marketplace
Respawning in OPR
[Megathread] New World Update 1.7.1 Bug Reporting
[Megathread] New World Update 1.7.2 Bug Reporting
A god awakens order of the nine gates
[Megathread] New World Update 1.7.2 Bug Reporting
Game freezing randomly after fresh windows 10 install
Unable to connecte to the sever
INGAME VISUALS BUG, Can see all the consumables buff, But cannot see all the other buffs status
[Megathread] New World Update 1.7.2 Bug Reporting
Themiscyra latency spikes, server side issues
Challenging the Pharaoh last main quest BUGGED
Dcoument in Campbell's Rest is bugged
Final quest bugged
Hatch Stat Allocation Bugged
[Megathread] New World Update 1.7.2 Bug Reporting
Sold house, lost nearly every furnishing item inside
[Megathread] New World Update 1.7.2 Bug Reporting

Hola, aventureros:

Aparte de la herramienta del juego para aportar vuestra opinión, hemos puesto en marcha un nuevo proceso para reportar vulnerabilidades. Mediante esta herramienta, nuestro equipo será capaz de percatarse y solucionar cualquier problema que pueda surgir de una manera más rápida y eficiente.

Para reportar una vulnerabilidad, puedes mandar un correo a newworldexploits@amazon.com y usar la siguiente plantilla:

  • ÂżCĂłmo se llama tu personaje en New World?:
  • ÂżEn quĂ© servidor/mundo has sufrido el problema?:
  • Describe el problema que has tenido:
  • ÂżCĂłmo ha afectado el problema a tu partida?:
  • ÂżHas sido capaz de recuperar tu partida/personaje como estaba?:
  • ÂżDĂłnde has visto esta vulnerabilidad?:
  • ÂżCĂłmo la encontraste?:
  • ÂżEs reproducible? Si es asĂ­, por favor, detalla los pasos para reproducirla:
  • Por favor, incluye una captura de pantalla o un vĂ­deo con el problema que has tenido:
  • ÂżCuándo ha ocurrido? (fecha y hora; por favor, incluye tu huso horario)

Si grabas un vídeo para mostrar la vulnerabilidad en acción, recuerda dejarlo como NO LISTADO cuando subas el vídeo a cualquier plataforma para compartirlo para así prevenir que se propague el abuso de vulnerabilidades en New World. Los vídeos nos son muy útiles a la hora de investigar un problema y te agradecemos que los añadas a un reporte, pero tampoco queremos que la información sobre estas vulnerabilidades caiga en malas manos.

Tras enviar el correo recibirás una respuesta automática como acuse de recibo. Nuestro equipo se pondrá en contacto contigo si necesitamos cualquier información adicional.


Os recordamos que esta herramienta es solo para reportar vulnerabilidades y no para errores no relacionados con estas, opiniones ni cualquier otra petición.Para reportar un error que no sea una vulnerabilidad, lo puedes hacer a través del foro usando la plantilla para reportar errores (Reporte de Bugs y Localización - New World Forums) o a través del botón para enviarnos comentarios en el menú del juego.

Para reportar un jugador o compañía por cualquier violación del código de conducta, por favor usa la herramienta para reportar del juego o ponte en contacto con el equipo de moderación a través de este enlace: Denunciar a un jugador o a una compañía - Asistencia | Amazon Games

Para recurrir una sanciĂłn, puedes ponerte en contacto con el equipo de moderaciĂłn aquĂ­: Recurrir una sanciĂłn - Asistencia | Amazon Games

Gracias por vuestra paciencia y comprensiĂłn.

2 Likes

Bonjour Ă  tous,

En plus de notre outil en jeu, nous avons un nouveau processus pour signaler des failles ! Cela permettra de s’assurer que les personnes concernées sont en mesure de traiter plus rapidement tout problème potentiel.

Pour soumettre une faille, veuillez envoyer un courriel à newworldexploits@amazon.com et utiliser le modèle suivant :

  • Quel est le nom de votre personnage dans New World :
  • Sur quel serveur/monde avez-vous rencontrĂ© votre problème :
  • DĂ©crivez le problème que vous rencontrez :
  • Comment le problème a-t-il affectĂ© votre gameplay :
  • Avez-vous pu vous remettre du problème :
  • OĂą pouvez-vous utiliser cette faille :
  • Comment avez-vous trouvĂ© cette faille :
  • Pouvez-vous la reproduire ? Si oui, quelles sont les Ă©tapes Ă  suivre :
  • Veuillez inclure une capture d’écran ou une vidĂ©o du problème que vous avez rencontrĂ© :
  • Quand cela s’est-il produit (Date et heure relative ; veuillez indiquer votre fuseau horaire) :

*Remarque : Si vous enregistrez une vidéo pour montrer la faille en action, assurez-vous de la laisser NON RÉPERTORIÉE lors du téléchargement sur les sites de partage de vidéos pour empêcher la propagation des failles dans New World. Les vidéos sont très utiles pour l’équipe de développement lorsqu’elle enquête sur un problème et nous apprécions qu’elles soient ajoutées aux rapports, mais nous ne voulons pas non plus que des informations exploitables tombent entre de mauvaises mains. *

Vous recevrez une réponse automatique vous assurant que nous avons reçu votre courriel et que notre équipe communiquera avec vous si nous souhaitons obtenir des renseignements supplémentaires.


Veuillez noter que nous n’aborderons pas ici les bugs qui ne sont pas liés aux failles, les commentaires ou les demandes d’assistance.Pour signaler un bug non lié aux failles, vous pouvez le faire sur nos forums en utilisant notre modèle de rapport de bug (Rapports de bug et traduction - New World Forums) ou via le bouton « Envoyer Retour » dans le menu en jeu.

Pour signaler une infraction au Code de conduite d’un joueur ou d’une compagnie, veuillez utiliser l’outil de signalement en jeu ou communiquer avec notre équipe de modération du jeu ici : Signaler un joueur ou une compagnie - Assistance | Amazon Games

Pour contester une pénalité, veuillez communiquer avec notre équipe de modération du jeu ici : Contester une pénalité - Assistance | Amazon Games

Merci de votre compréhension !

1 Like

Seid gegrĂĽĂźt, Abenteurer!

Zusätzlich zu unserem InGame Feedback-Tool haben wir eine neue Möglichkeit, um Exploits zu melden. Dadurch wird sichergestellt, dass sich die richtigen Leute rund um die Uhr um alle relevanten Probleme kümmern können.

Um einen Exploit zu melden, schicke bitte eine E-Mail an newworldexploits@amazon.com und verwende folgende Vorlage:

  • Wie heiĂźt dein Charakter in New World:
  • Auf welchem Server/Welt ist das Problem aufgetreten:
  • Beschreibe bitte das Problem:
  • Wie hat sich das Problem auf dein Spiel ausgewirkt:
  • Konntest du trotz des Problems weiterspielen:
  • Konntest du nach dem Auftreten dieses Problems zum normalen Zustand zurĂĽckkehren:
  • FĂĽge bitte einen Screenshot oder ein Video des Problems zu, das bei dir aufgetreten ist:
  • Welche Schritte sind erforderlich, um das aufgetretene Problem zu reproduzieren:
  • Wann ist das Problem aufgetreten: (Datum und Ortszeit; bitte gib deine Zeitzone an)

Du wirst eine automatisierte Antwort bekommen, damit du weißt, dass wir deine E-Mail erhalten haben, und unser Team wird sich bei dir melden, falls wir zusätzliche Informationen brauchen.
Beachte aber bitte, dass wir uns hier nicht um Bugs, Feedback oder Supportanfragen kĂĽmmern, wenn sie nichts mit einer Schwachstelle zu tun haben.


Wenn es um Probleme geht, die nichts mit Exploits zu tun haben, kannst du das entweder in unseren Foren melden, indem du unsere Vorlage für Fehlerberichte benutzt (Fehler melden & Lokalisierung - New World Forums), oder über den Button „Rückmeldung geben" im Spielmenü.

Um einen Spieler oder eine Kompanie wegen Verstößen gegen den Verhaltenskodex zu melden, verwende bitte das InGame Melde-Tool oder wende dich hier an unser Spielmoderationsteam: Spieler oder Kompanien melden - Support | Amazon Games

Um Widerspruch gegen eine Sperre einzulegen, nutze bitte diesen Link: Einspruch gegen eine Strafe - Support | Amazon Games

Danke für dein Verständnis!

4 Likes