Did not receive coins from sale at auction

[toxa77725]

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• What is your character name in New World: Zanudas

• What server/world did you experience your issue on: Hellheim

• Describe the issue you are experiencing:I put up for sale at the windsword auction steel ingots in the amount of 891pcs, all were sold, but the coins never came. although more than 4,000 should have been added. + maybe something else was sold, I don’t remember all the lots, but the amount of money as yesterday before leaving the game.

• Is this a bug or an exploit: bug

• (if a bug) How did the issue effect your gameplay: lost money

• (if a bug) Were you able to recover from the issue: no

• (if a bug) Please include a screenshot or video of the issue that you have experienced:

  

• What are the steps to reproduce the issue as you experienced: I wrote to the support chat and sent a message there from the game

[dylanryder1234]

• What is your character name in New World: Jong Lohnson
• What server/world did you experience your issue on: Ogygia
• Describe the issue you are experiencing:I put up for sale at the Windsward auction a bunch of Orichalcum tools for a total of 7150 coin. They are in the “completed & expired” section of my orders but they are not in my bank in the town they were up for sale in, and i did not get the coin. It is possible other things sold that i did not receive coin for. Please look into this
• Is this a bug or an exploit: bug
• (if a bug) How did the issue effect your gameplay: lost money
• (if a bug) Were you able to recover from the issue: no
• (if a bug) Please include a screenshot or video of the issue that you have experienced: