Hello, I am a Russian-speaking New World user and I have the following problem shown in the screenshot. I keep crashing out of the game. I tried to solve it as in the topic Distribution Manager Connected Msg but it didn’t work. I went to:
Press Windows+R on the keyboard, type %appdata% and press enter.
Open the most recent file from this folder: /AppData/local/AGS/LogBackups.
and now I’m waiting for instructions on what to do so that the game works correctly
Hello @crack8b !
Welcome to the New world forums!
Thank you for your response and for trying the verification step. I am sorry to know that this particular step did not work for you.
To further escalate this, I would request you to please contact our live mediums here Contact Us | Amazon Games so that they can create a ticket to the Dev team and help you with a resolution.
Be sure to have your game logs & Dxdiag report ready in case they ask for them.
Provide recent 3 logs from: Users\AppData\Local\AGS\New World\LogBackups
DxDiag report: Go to Windows Start search bar and type dxdiag. Click on dxdiag.exe. When green progress bar goes away, select Save All Information and save the file to their desktop.
I hope this helps.
Please do let me know if you have any further queries.
Have a good day!
I open the section but there is no option I attach a file
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