[Downtime] January 26th, 2022

Greetings Adventurers,

We will be taking downtime on 2022-01-26T19:30:00Z (in your local timezone) to address a few issues that came up as a result of the January Monthly Release.

This downtime will take approximately 2 hours (~120 minutes).

Please see the changes below:

  • We fixed an issue which caused player’s storage sheds being filled with items that are the same but were not stacking properly. This bug also caused those items not be used in crafting, causing crafts to fail and consume the top resource being used. This has been corrected and storage and crafting should be behaving normally.
  • The Ring of The Forgers Signet was improperly removed from the game and players inventories. It is now earnable in game, but will not automatically return to inventories. We apologize for this inconvenience and will deliver a make good to return this item outside of a patch to players who had equipped it at any point.
  • Fixed a bug that caused loot from Elite Chests in Mutated Lazarus Instrumentality Expeditions to not respect a players expertise. Now, Elite Chests will drop loot based on the player’s expertise values in that Mutated Expedition. We apologize for this inconvenience and will deliver a make good to return mutator orbs outside of this patch to players who used them before this change was made.
  • We addressed a server crash which impacts Expeditions and Outpost Rush.

Thank you for your patience and understanding!

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We are all done with this downtime! See you in Aeternum!

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Greetings Adventurers,

Thank you for your patience while we deployed the make-good mentioned above for Elite Chests in the Mutated Lazarus Instrumentality Expedition.

Anyone who ran a Mutated Expedition between 2022-01-25T15:00:00Z and 2022-01-26T20:00:00Z will receive 2 mutated tuning orbs in their inventory.

If you are logged into the game at the time of the grant, you will need to log out and log back in to see these items.

If you ran a Mutated Expedition during these times and did not receive them, please wait until 2022-02-04T20:00:00Z to send in a ticket to our Customer Service team through their website and they will assist you further.

Thank you for your patience and understanding!

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Greetings Adventurers,

Thank you for your patience as we deploy the make-good for players who lost the Ring of the Forgers’ Signet from the January Monthly Release.

Players who had logged into the game and had that item equipped between 2022-01-25T15:00:00Z and 2022-01-26T20:00:00Z will receive a make good item based on the power level of their lost ring.

If a player had a legendary version of the item they will receive a new legendary version. The Legendary will be GS 600 and player level locked to 60. The item will be delivered to their inventory in a orange “Community Make-Good Container.”

If they had an Epic they will receive a high powered Epic version of the item that should be GS 600 and player locked to 60. The item will be delivered to their inventory in a purple “Community Make-Good Container.”

This make-good will not appear instantaneously; you will receive it by 2022-02-17T07:59:00Z (in your local timezone). Please reach out to the Customer Support team through their website if you do not receive this make-good and believe you should have received one.

Our team apologizes for the disappearance of the Ring of the Forgers’ Signet and will continue to improve this process.

Thank you for your patience and understanding.

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