- What is your character name in New World:
- What server/world did you experience your issue on: Bran
- Describe the issue you are experiencing:
Drops from Twitch and Twitch Prime are not credited to your account while you receive them during a ban.
When the time of the ban is over, the items are not available on the account. - Is this a bug or an exploit: bug
- (if a bug) How did the issue effect your gameplay: There are no items that should be assigned to your account.
- (if a bug) Were you able to recover from the issue: No
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
- What are the steps to reproduce the issue as you experienced:
1. get banned
2. claim twitch prime / drop items
3. wait for the ban to end
4. check if the items are available on your account. - When did this happen? (Relative time; please include your timezone)
Hi there, Mario_De_Luca.
Sorry for the slow reply, your best bet if your account has been unbanned is to contact the official Amazon Games support.
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