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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here
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What is your character name in New World: HafthorOG
What server/world did you experience your issue on: Barri
Describe the issue you are experiencing: I reinstalled game but keeps crashing and i send report every time
I apologize for the inconveniences on your game-time by this disconnections. I understand the frustrations caused by these forced pauses.
I will recommend you to start checking updates on your Windows and GPU, then proceed to “verify integrity of game files” and re-start your PC after completing all this steps. Check the game and let us know if this help you improve this situation.
Thank you for your patience. Wish you the best and a nice week.
Hello, I have tried everything. Everything is up to date and i did verify game files 3-4 times… I uninstalled the game. Im Playing in about 30 mins to see if that did something. Brand new PC from the box and first thing i installed was New World - did updates - verify.
Hoping reinstalling did something for me
I did one m9 because farming bears had no effect on me… I crashing specially in towns and dungeons and the m9 was terrible i crashed like 20times no joke people were so patienced
Now i am installing once more… My wireless internet here is so bad 43,3gb done out of 57,4 daying 30mins up to 4 hours left… I really hope i dont have any more problems after this intsall.
This was supose to be stay home play all day day but ended up being waiting game but all i have to do is have patience… goosefraba
If anything you moderator can help me with for examble the anti cheat and the msvco140.dll problems pls let me know while im waiting for the install.
thanks in advance and happy holidays
HafthorOG - Barri
i crashed within 30seconds after i logged back in i send automatic reports so idk the problem… whole day gona into having problems with this also last night this isnt even fun… fresh install im doing.
I’m sorry to hear the issue persist and about all you have done to fix it.
I have done a research for what else we can try, so please check if you haven’t already try one of these steps:
Try to install/move the game data a to your other memory available (HDD to SDD, or the other way)
Set as high priority: Have the game running > open task manager > More details and right-click on New World.exe > select “Set Priority” and choose High.
Run as admin: Open game files and right-click and choose properties > click the compatibility tab > on the second section click the checkbox for “Run this program as administrator”.
Disable steam overlay: On Steam library right-click on New World > Properties > General Tab and unchecked the “Enable the Steam overlay while in-game”.
I really hope this help you play the game normally again. If you have more issue with the EAC, I recommend you to check the AGS support page for troubleshootings.
When running the game as adminitrator a new folder was created steamd addit or something like that kept coming error I did that before u recomanded it… I have made a ticket to AGS thanks for your help.
