Same thing happened to me. 2 times today and i am trying to log in since 10am
same here and few friends too, 1000qq+ into 150qq+/- and kick, tried 3x…
This has been happening to me for the last 5 hours, the queue simulator is real 
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Same here, I can’t even sit in queue, I get close to being let in, then I get thrown off with that crappy message, like wtf? It’s from their end 100% , there’s nothing wrong with my PC or internet connection. Literally cannot play the game. I understand that there is a queue but we are not even allowed to sit in it and get online when it’s “our turn”. P.S. server signal strength is max.
This is happening to everyone, I think it has to do with internet speed/connection strength in relation to when people get kicked. Easy fix around this is just assign everyone a queueID and arrange them in that order, delete that ID and reassign it after a player manually cancels or joins the server. I think they just missed/didn’t think to develop systems for queueing properly since its kind of hard to forsee without previous experience from this kind of stuff, especially for younger, less experienced teams. You just can’t test 500 thousand players spamming the system at the same time before launch, technically you could simulate it but obviously that wasn’t considered.
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To reiterate I don’t mean you are getting dropped because your internet cuts off but I’ve noticed those with beefier speeds/proximity to the server (eu) get kicked off less
Man I’m so pissed, I went from 500 to 4.5k on Hades
Please for the love of god fix this or do something with it…
i dont think its internet speeds or connections cus i got 1Gig Connection its problem on their end
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It is their problem for sure, not from the user side.
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Yeah it is on their end but I think there is some prioritization in relation to internet connection/ping, I think (all speculation since I dont have access to official info) it kicks off high “ping” users to reduce the load on the login servers so they don’t crash, a failsafe of sorts. But what has happened is the demand is so unexpected (to them) that this failsafe is being triggered under normal load when its only supposed to happen if the login servers are being targeted, by a concentrated effort for example by spamming the queue. It feels like a mix of poor implementation and inexperience
+1 Same Problem Please Fix it
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When the issued error triggers just hit refresh on the left under your characters list. The queue will continue from where you left.
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Not true, just happened again and did that went from 3k to 4.6k
Just happened for me 2 times. 500 → 300 error-refresh 299 → 135(now) error - refresh now i’m 57.
it’s not an official fix, but i tried this and it worked for me
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anyhow they wont fix it today @EU time cus dews need to sleep as well. so fight the ques or play something else for the day
I know your pain im in the same boat. Blame the auto runners / jumpers. 100’s in and around the cities not playing. Plus there is a streamer on our realm…
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Same problem here, and about 5 other people I know have experienced the same thing. Was under 2k in queue, got this, and ended up 5k+ in queue. Decided not to play today.
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+1 This game is getting big for amazon … L
I have been for 7 hours in total in the queue. The queue resets every time with this error. Couldn’t play even once. Still queueing as a new player. Leaving bad reviews everywhere until they fix this. I payed 50€ to stay on a queue? Really?
Seems someone found a “fix” for it, Apparently its a visual bug so just press ok and wait, since you are apparently still in queue and the game just has to remember that.
Here is a video about the fix from invin as well: New World Queue Error/ Crash FIX & Server Updates! - YouTube