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Welcome to the New World forum community, Spoiler.
I’ve moved this over to the support section so our support team can check into this for you.
This is a good question as well!
Hi @Spoiler
Welcome to the New World Forum!
Hope you are doing well!
As @JakeL share with you, have you try to check the integrity of the game files in order to verify is there any corrupted file that is causing this problem.
I will monitoring the post to know if you still have the problem or it was solved it to help you further with it.
Hope you have a nice day! 
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