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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
- What is your character name in New World: Ginxer
- What server/world did you experience your issue on:Yggdrasil
- Describe the issue you are experiencing: I had several buy orders expire during the trader forced down time, however i do not see where any funds for said buy orders was refunded or materials given.
- Is this a bug or an exploit: Must be bug due to you guys shutting down gold transfer.
- (if a bug) How did the issue effect your gameplay: I am short hard earned currency.
- (if a bug) Were you able to recover from the issue: I’d be recovering a lot better if i had my money back.
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
- What are the steps to reproduce the issue as you experienced: Not necessary check the data.