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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
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What is your character name in New World: Alric von Drew
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What server/world did you experience your issue on: EU Central, Runeberg
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Describe the issue you are experiencing: I bought a full faction medium set, and the seals to change the stats. One of the pieces “downgraded” to rare and lost one perk, upon crafting it.
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Is this a bug or an exploit: bug
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(if a bug) How did the issue effect your gameplay: I spent a lot of tokens and money for a set that have specific perks, and now the value is basically 0.
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(if a bug) Were you able to recover from the issue: no, the change is permanent
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(if a bug) Please include a screenshot or video of the issue that you have experienced:
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What are the steps to reproduce the issue as you experienced: change the stats using the seal
