Faction Quest bug Brightwood Adept 3k pkt

This is frustrating…
I can not make a faction rank up and that … block me a lot of game
Have 3k pkt also 25 lvl (60) but I don’t see that quest




And as u see up, I was in Syndicate before whit max rank.
hope u gonna solve that problem quickly
Thank U

Hello @Dankel :raised_hand_with_fingers_splayed:

Welcome to New world forums :slight_smile: Hope you’re having a good day so far!

I understand that you’re unable to find the quest for further progression. I researched a bit to see if we have a quick fix for this, but looks like we need to get this reported for a fix.

For this particular instance, we need help from our developers.

I would request you to contact customer support so they can raise a separate ticket to the developers for your issue.

Contact them by visiting : New World - Support | Amazon Games

Be sure to have your game logs ready in case they ask for them:

Instructions for finding the in-game logs:

  1. Press Windows+R on the keyboard, type %appdata% and press enter.
  2. Open the most recent file from this folder: /AppData/local/AGS/LogBackups.
  3. Paste the contents of the file into your message

Instructions for generating a DXdiag (System logs) : Open and run DxDiag.exe

Once developers receive the logs for your particular account, they’ll surely be able to fix this as soon as possible.

Have a cheerful day! :smiley:

Myself and about 20 others in our company have the exact same issue. This is obviously a bug after faction swapping. I went from yellow to purple and stuck just the same, as well as most others in my company.

Please fix it. If not a global fix, please fix my character Wumak - Server: Zugen

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