Faction Swap Cooldown Not Fixed

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  • What is your character name in New World: TurtleTune
  • What server/world did you experience your issue on: Utensia, Arkadia Xi
  • Describe the issue you are experiencing: Faction cooldown did not reset
  • Is this a bug or an exploit: Bug
  • (if a bug) How did the issue effect your gameplay: I am over the updated 60 day cooldown for faction swap. The Winter Convergence patch notes said it would fix the faction change cooldown to shift to the new 60 day cooldown for those who had switched previously. I am currently at 57 days left in my cooldown for faction change, and I swapped 63 days ago. I cannot change factions. This is my issue
  • (if a bug) Were you able to recover from the issue: No
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced:

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