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We also have existing workaround for some issues that you can find here:
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What is your character name in New World:
Chantilly Lace -
What server/world did you experience your issue on:
USA East Asphodel Arkadia Sigma Cutless Keys Town Nov 19 2021 2 pm Atlantic time -
Describe the issue you are experiencing:
Went to cash in faction tokens. Took tokeens. Did not have enough funds to cover cost of converters. Bought 20. …2000 tokens. Got no coverters. Tokens gone. -
Is this a bug or an exploit:
bug -
(if a bug) How did the issue effect your gameplay:
cannot make steel or starmetal …wanted to convert reagents to sand flux. Cannot carry the weight…no room in my bank for the ore. -
(if a bug) Were you able to recover from the issue:
No -
(if a bug) Please include a screenshot or video of the issue that you have experienced:
Not possible -
What are tbhe steps to reproduce the issue as you experienced:
go buy converters with tokens in Cutlass keys town …don’t have enough cash…tokens will be gone …but you will get no converters