Falling Through House Floor After Porting

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  • What is your character name in New World: Zantheus
  • What server/world did you experience your issue on: Castle of Steel
  • Describe the issue you are experiencing: When I port to my home in Ebonscale or Brightwood, I fall through the floor of the house.
  • Is this a bug or an exploit: bug
  • (if a bug) How did the issue effect your gameplay: For Ebonscale, I have to spend Azoth in order to port to the town’s portal because you can’t exit the house. Sometimes I end up in the water under Ebonscale and die. For Brightwood, have to exit the house and then re-enter.
  • (if a bug) Were you able to recover from the issue: Yes.
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced: Port to the house. For Ebonscale, it happens nine out of ten times. It is the 20K house there.
  • When did this happen? (Date and Relative time; please include your timezone): every day. Last time was 28 OCT 2022, several times during the hours I played, from 1600-2200 Central

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