Fidelity Communications

I am based in Rolla, MO and have Fidelity Communications as my ISP. My friends and I here in Rolla have been having trouble connecting to the New World servers and will randomly be disconnected. Where as our friends in other states never drop connection.
Has anyone else been experiencing an issue similar to this?
What can be done to improve our connection?
Is there a way I can a server to sever test to see if my ISP’s servers are connecting to New World’s servers?

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