Finished Level 7 Mutation on Silver, Lvl 8 did NOT unlock

[SaintNDZ]

• What is your character name in New World: SaintNDZ

• What server/world did you experience your issue on: Balanjar / EU

• Describe the issue you are experiencing: Finished Mutation level 7 silver but 8 did NOT unlock

• Is this a bug or an exploit: Bug

• (if a bug) How did the issue effect your gameplay: Cannot continue mutations and ORB GOT BURNED

• (if a bug) Were you able to recover from the issue: No

• (if a bug) Please include a screenshot or video of the issue that you have experienced:
  

  

• What are the steps to reproduce the issue as you experienced: I don’t know how to replicate.

[BigTree]

Bump

[Multiblade]

confirming this for tier 7 in our case

[SaintNDZ]

@Luxendra @Kay could you please enlighten us what is going on?

[Buxeri]

Same here. We did M8 in silver, and we cant unlock M9, i hope some fix on this

[SaintNDZ]

Okay this is getting ridiculous… @Kay @Luxendra @Shadow_Fox PLEASE give us an answer, twice now this happened.

[ryanrendon89]

how did you get it to unlock? the 8

[SaintNDZ]

we re did 7 and finished gold

[ryanrendon89]

ah kk

[SaintNDZ]

at the end it made us waste 2 orbs…

[Akiro]

Hi,

same problem here :

What is your character name in New World: Xardass Zaidi
What server/world did you experience your issue on: Lyonesse
Describe the issue you are experiencing: We have completed a level 7 mutation, but have not received the codex for level 8. Dark shard received though.
Is this a bug or an exploit: Bug
(if a bug) How did the issue effect your gameplay: Not all the group received the codex for level 8. Here are the nicknames of the characters: Zamiya, TricksterLand, Foenixia and Zikkoh.
(if a bug) Were you able to recover from the issue: No.
(if a bug) Please include a screenshot or video of the issue that you have experienced:

Additional information: End of expedition at approx. 01:26 on 30.01.2022.

Thank you.

[juan_jop96]

• What is your character name in New World: Spir1tHunter

• What server/world did you experience your issue on: Oceana

• Describe the issue you are experiencing: Level 8 Mutation locked

• Is this a bug or an exploit: BUG

• (if a bug) How did the issue effect your gameplay: we have to spend another orb to progress on leveling

• (if a bug) Were you able to recover from the issue: NO

• (if a bug) Please include a screenshot or video of the issue that you have experienced:
  

• What are the steps to reproduce the issue as you experienced: Complete level 7 at silver.

We wanted to do our last orb at 8 to get more Shards, now 5 of us that completed level 7 silver cant open at 8 because at last screen we did not receive the codex for 8