First game i played 200 hours that i wish i could refund

200 hours and asking for 40$ refund.
You are utter human trash I have to say.
Glad you gone :slight_smile:
Edit: I need to ask tho, are you really this dumb? You dont know the Steam policy and ask them for refund after 100x the time period in which they refund (2 hours), also you have to do so in the first 2 weeks Im pretty sure. Lowlife.

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200 hours of play and asking for a refund… honestly, you’re trying to steal someone’s work product. This game is priced incredibly well compared to any other MMO and has zero subscription. It’s borderline considerable free-to-play priced this way.

Stop asking for refunds, stop playing if you don’t like it anymore, and go do something else. Don’t be a dirtbag.

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We dont care about your crying, you had plenty of fun for 40$ (200 hours).
If u want to leave, just do it, no need to cry on forum before leaving.

I need to ask same thing about my car, he is getting old, I want a refund.

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That’s some weak flame amazon fanboys

You know, I see this stupid nonsense repeated all the time, and it deserves a proper defense. If I buy the newest single player shooter and get 200 hours out of it, that’s money well spent. MMOs are a bit different (and survival games). Those are games where we actually INVEST our time. Progression and end-game are something to be chased and invested in, which means we’re not exactly enjoying the full 200 hours. Few people enjoy grinding trees hour after hour. Instead, we spend some of that 200 hours “Working” because we trust that hard work will pay off in the end game. I spend hours doing things now because it will let me craft rare gear later.

So let’s calm down on acting like hours = fun with no exceptions. You can also write a bad review even if you enjoyed your game and got your money’s worth, because you’re giving advice to others. I love new world and I am not going to refund anything, but I would not recommend people buy or play the game until they know what they’re getting into.

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I don’t think these sunday gamers understand the concept, just seeing pixels changing colors gives them dopamine lmao, they just kick it with their butty buddies in discord semi afk

people ware stupid and new to mmos or something. Fixing stuff takes months or years. Perfect example is 1.04 patch that broke more than it fixed. Got feeling every patch will brake total random stuff while fixing others.
Cat Mouse and chase

I’m sorry, what MMO is able to fix it’s bug other issues within 2 weeks of launch? This isn’t a single player game or CoD

i have a feeling quite a few are just reading what they read online and not actually experience said issues themselves.

AGS have communicated. i mean it’s your opinion and you entitled to have it, but feel their dev tracker says otherwise

https://forums.newworld.com/g/Developer/activity/posts

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This is like saying you had to eat the entire bucket of ice-cream to see if you liked it and now that you have you want a refund.

What bro…

I’d also not recommend until people know what they’re getting into. But someone who DOES decide to buy, at launch, and play to end-game… and then is disappointed by it…

Just because you don’t like the product you purchased doesn’t mean you’re entitled to a refund and essentially gotten full use out of it for free. That doesn’t fly anywhere else, except Costco…

The conversation is tricky because of semantics. We’re not really “entitled” to a refund, but we also know plenty of companies have a “try it in your home 30 days and if you dont like it you can have your money back” type situation. I was mainly pushing back on the idea that play time MUST mean they enjoyed their time and got their money’s worth. I don’t think MMO games can justify their value on played time alone.

I don’t blame someone for wanting a refund right now. I think we operate on a certain amount of trust that MMO games will handle their quality of launch and post-launch, and I think AGS turned out to have a gorgeous game with some very, very serious issues. I wouldn’t quit new world over gold dupe exploits or OP hatchets and heavy armor, but I could see a situation where someone leveled a gatherer/refiner/crafter this whole time expecting to make a ton of money, only to wake up one day and realize their time was all but negated because a few people took shortcuts. In that case, their experience DOES rely on integrity of the economy and I think they have every right to feel miffed and request a refund. And while amazon doesn’t owe them one, it’s a reasonable request and I think they should consider it. I think Amazon expected happy players to last more than a month’s time, and I bet if you asked the dev team, they’d say a person requesting a refund after 1 month absolutely represents an unsatisfied customer.

People love absolutes, so I’m just providing some grey-area context here. We bought the game knowing the risks, but AGS knows they did not deliver up to reasonable expectations and should consider refunds a perfectly valid option.

All understandable points and fair. I think you and I have the same mindsets, personally at least. Beautiful game, has issues… worth sticking it out for a while because there’s so much strong potential. But… mileage will vary for others.

Where you see potential i see a wasteland, 3 skills mmo, super grindy crafting system, pvp got scrapped because pvers cried, no endgame pve, cheaters rampant, etc etc.

Then get outta here and find something you wanna play. I respect your opinion but don’t share it.

Here is your answer !

Terms of services New World: We may also terminate your right to use the Games at any time, without compensation or notice to you.

I share all i want

I’d way rather spend 350 hours chopping trees than running through the same stupid little alleys shooting the same stupid little rifle at the same stupid little players, dying, and starting over.

Can’t believe OP marked this as the “solution”. What’s it the solution to, you didn’t do anything except pat them on the back.

THERE IS A WAY TO MAKE A 1200 GS WEAPON PLEASE REPORT THIS ASAP!!!

Just realized your name, you are probably so invested and mad, so sad such a good handle is wasted on a decading mmo. Lmao

@braveundead Here’s what you do:

Claim reclamation, they cannot ignore this.
Now, find in your consumer protection laws where your right to reclamation is.

Quote these paragraphs in your refund request as well as provide a link for the source - although typically it is enough to just quote these things, legalese tends to freak out employees and company 'cos they’re no longer dealing with a dumbfuck.

Steam cannot ignore a reclamation request it is guaranteed by law. If you live in the EU these reclamation claims are valid up to two years after purchase and nothing you have signed and/or agreed to can prevent this.

If Steam still refuse, you shall do it again and this time you will give them 1 warning that you will go to your local authority that deals with this matter and hand over the case to them (it’s usually free in cases of malpractice from companies).
I have yet to hear about a single company ever winning a reclamation court case.