The problem is that i was playing on Barri server as Syndicate, my company decided to move to server Asgard and play as convenant, after transfer i changed fraction, and it appered that i have cooldown now (45 days) while my friends dont just because they changed fraction on Barri. id like to ask u to delete that cooldown so i can change fraction now because i wasnt aware that cooldown is restarted after server transfer.
Hello there @cikaczdawid, welcome to the New World Forums,
I’m very sorry to hear about this situation with you and your company, I understand the frustration of being in a different faction, unfortunately we are unable to bypass the cooldown on the faction change, you will have to wait for the 45 days.
Sorry for the inconveniences this will cause, let me know if there is anything else I can assist you with.
but do u see the real inconveniences here? Me and let say friend A transfer server at the same time, I am changing fraction right AFTER transfer, A is changing fraction BEFORE transfer, were doing the same but I have a cooldown, and A doesn’t. Are u sure that there is no way to delete that cooldown in this situation?
Yes I understand but as I mentioned we are unable to remove or bypass the cooldown.
If you wish to you can contact our support team so they can look deeper into it if that is something you would like to do:
Have the dxdiag ready in case they ask for it:
Instructions for generating a DXdiag: Open and run DxDiag.exe - Microsoft Support
Thank you for your understanding.