Fullscreen resolution does not actually change

[luckzor]

so im trying to change fullscreen resolution to what is shown in game and it says its selected but when I do a quick video record it shows it as whats shown in the picture, which is my monitors resolution.

I’ve tried a few things.
Went into the .json files to edit. nope
Went into window mode > lowered > back to fullscreen. nope
Deleted newworld folder in Appdata. Nope.

[Cactacea]

Hello luckzor,

Thank you so much for your report in our Forums. I also want to thank you for sharing the troubleshooting you’ve done so far. (づ ◕‿◕ )づ

First, I want to confirm with you, if you already setup this launching code for New World:

1. Select New World in your Steam Library.
2. Right click and select ‘Properties’.
3. In the pop-up chart copy and paste this launching code:
   -fullscreen

If the problem persist after this troubleshooting, I’d suggest you to please help us escalate this behavior to the developer’s team contacting Amazon Games Customer Support using the link below so they can help you with your request including your logs; Keep handy the following information:

• Character Name.
• Region.
• World / Server.
• Logs.
• This Forum post (link).

Contact Us | Amazon Games

Here you are the steps to get this information just in case you need it:

To find the logs:

• Go to Windows Start search bar and type dxdiag.
• Click on dxdiag.exe.
• When green progress bar goes away, select Save All Information and save the file to their desktop.

Thank you for all the patience and specially your feedback about this issue. (づ ◕‿◕ )づ

[Deramond]

@luckzor

when I do a quick video record

The recording resolution is defined by your windows Desktop resolution or the recording software preset. The ingame Resolution is the rendering resolution of the game.
New World does not have an exclusive Fullscreen mode, all Modes are some kinde of windowed, the “Fullscreen” is just borderless windowed.

[luckzor]

Yeah someone told me on reddit that what it does it just runs at that resolution but upscales it, hence the blurriness to it. I think it is because i’m used to games where when you change resolution it reloads the game after your screen goes black type of thing haha.
Thanks for the help though