Game can't initialize, no product information found! What on earth?

So I just tried to start up the game and I’m getting this error:

Anybody in support have any idea what the heck this is??? I purchased and downloaded the game through Steam, and I’m using the same shortcut icon that the install put on the desktop from the day I bought the game.

Hope this can be fixed!

Hello @peakresources999! Sorry to hear about the error message “Product information not found” when attempting to launch New World.

Feel free to check this post for troubleshooting steps:

Hope this info helps!

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