Why on earth is your login token not saved for so many minutes on a server after disconnect, should be standard surely?
If the game crashes you should absolutely NOT be put to the back of the queue. Please implement a slot reserve for 2 or 3 minutes allowing someone kicked from your game because it crashed to bypass the queue!!!
Bugs happen yes no issues with that but to go have to wait in a queue EVERY time it crashes its not acceptable.
I do not mind waiting in the queue starting my session that is life, but not every time your game crashes on me!!