Game Crashes when using an auction

  • Windows 10 Pro 21H2(19044.2006),Xeon e5 2678 v3(2 processors),Ram DDR4 32 GB,Free Space(games ssd 30gb+),Msi Gtx 750 ti
  • Any Error messages you are getting.(Just crash game)
  • What is happening?(When I buy a lot of reagents 10-20 offers game crashes and sends me to the queue 800+ This is the third time in a day)
  • Where are you in the process when you run into the trouble?Auction Everfall (before that, I did not go to the auction and relax leveled to 60 lvl without any troubles)

it’s happens rarely, could you add a queue reserve(3-5 min like a wow game)?
/

last lognackups

https://traff.co/32L31wOX

Hello there @curseman455, welcome to the New World forums,

I’m sorry you are having issues with your game while using the auction house, getting back in queue is really frustrating, can you please try the steps listed here:

If the issues persist after all of these steps please contact our support team so they can further investigate this for you:

Have the dxdiag and logs ready in case they ask for it:

Instructions for generating a DXdiag: Open and run DxDiag.exe

GameLogs:

  • Game logs can be found on: \Users\USERNAME\AppData\Local\AGS\New World\CrashDB\reports\

Feel free to share this post with the team so they can have all the information.

:dragon:

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