I’ve had this problem for a while now but after this new patch it happens every single time i enter an opr or after 15 minutes in game. The game just freezes my computer where I cant press any buttons or do anything. I have to force restart my computer. I’ve looked on the forums and tried everythinng I could find. I did the adding VRAM, everything to low, going to %appdata% deleting the files, reinstalling game, capping fps low, etc. This is my last resort. I have almost 1200 hours in the game and now its become unplayable. I really enjoy this game and the changes that go into it but I am not able to play my favorite game due to this freezing. Please let me know what other information i can provide. Thank you.
Hello @Crimsoop,
I hope your having a good day 
I’m sorry about the issue you’re facing with regards to your game freezing after the latest patch, I also understand how this can be a deal breaker while playing the game since it hinders your gameplay experience to a great extent.
Since you already tried most of the troubleshooting steps I’m not going to repeat them to you,
However I would suggest you to check out this post where some players were able to resolve their issue by following troubleshooting steps mentioned in the post below -
Kindly check this out and see if it was any help to resolve your issue,
If the issue still persists even after trying everything, I would suggest you contact us via live medium so we can escalate this further via a support ticket -
Contact Us | Amazon Games
I hope this information was helpful!
Cheers.
What are your full system specs?
what version of Windows?
CPU?
RAM (amount and type)?
GPU/graphics-card?
etc…
sounds like your system could be over heating…
but if what you say is true and you have logged that many hours…
I can’t be sure… could be a bug too…
it happened to me too on some different games that were high demand
a Minecraft like game called Rising World…
back then I used a AMD FX 9590 4.7GHz 8 core CPU it ran hot I will say…
maybe telling us your system specs will help shed some light on your issue…
I just tried this and didnt work. Still froze and had to restart pc. I submitted a ticket with my same message. Do you have any other suggestions in the mean time?
Sorry i meant to reply to you but replied to myself… I created a ticket last night!
@Crimsoop I’ve also face these issues the past few days. For me running the SFC /SCANNOW command on the CMD fixed the issue. I had to reset my game settings but it worked.
Also relevant, please make sure that your graphic drivers are updated.
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