Game freezes on dungeon loadscreen

Everytime i try to enter a dungeon the game freezes, sometimes it takes 4-5 mins to work but most of the times i need to force close the game. I am using a Lenovo Ideapad 3 with intel i5 10th gen. also i am playing from India. Need this sorted.

Hello @R3b3llion,

I’m sorry for the inconvenience you are having with the game freezing.

Lets try these troubleshooting steps:

General Troubleshooting Steps:

  1. Does the PC meet minimum system requirements?
  2. Run a Steam Integrity Check for New World.
  3. Make sure that your Windows install is fully up to date with no update pending.
  4. Reboot System.
  5. Uninstall and Reinstall New World.
  6. Reinstall Easy Anti-Cheat .

If you are still having issues let me know, take care.

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