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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
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What is your character name in New World: Kingnot
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What server/world did you experience your issue on: SA / Kitezh
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Describe the issue you are experiencing: Since the last update the game keeps freezing during normal game-play, no warning, no problems with heat or my machine’s performance, just a plain freeze till the game takes me back to main menu saying that it detected a problem shown on the screenshot i attached, i have no software that plays with the game and I’ve reinstalled the game plenty of times since this started to happen.
I’m a new world player since the last closed beta, its the first time this problem happens to me
PLEASE don’t give me generic answers like flush dns or anything, I’ve tried it all, This is not a problem involving hardware -
Is this a bug or an exploit: Bug
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(if a bug) How did the issue effect your gameplay: I CANT PLAY
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(if a bug) Were you able to recover from the issue: NO
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(if a bug) Please include a screenshot or video of the issue that you have experienced:
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What are the steps to reproduce the issue as you experienced: I believe this is a problem with that involves networking in your servers, a few of my friends are having the same problem with the exact same message, but when we use a different ISP or even VPNs to connect to the servers it seems to resolve for a few hours but THIS IS NOT A SOLUTION
