I`m having some trouble with the game.
I started to play the game by the end of 2022 and since then i`ve been experiencing a lot of Freezes/Crashes that makes me and all the people that plays with me very upset, because everytime i Crash/Freeze, i end up the dungeon of everybody else.
I have already done all troubleshootings I found on internet, such as:
- Last drivers updated (cpu, gpu, windows, directx and everything else you can imagine).
- Tryed undervolting cpu
- Tryed disabling XMP
- Tryed to work arround the virtual memory, putting it to the best setting
- on msconfig i`ve disab all the starting programs
- tryed toe sfc/scannow on msdos
- tryed to execute the game on ADM mode but didn`t work
- Tryed the VSYNC on/off
- Tryed to lower the graphics
- Tryed to lower the resolution from qhd to fhd
- Tryed to set max fps 60, and uncapped
- Repair/reinstall game
- Repair/reinstall Easycheat
- Firewall disabled
- Malware scan
- All drivers are up-to-date
- Game mode on/off
- Game bar disabled
- Resize bar disabled/enabled
- Undervolting GPU
- Fresh install of windows 10
- Fresh install of windows 11
- Priority: high
- Run as administrator
… and much more.
Ryzen 7 5800x3d
Memory XPG 4133Mhz 2x 16gb
RTX 4090 Gainward Phantom
MOBA Asus TUF Gaming b550M Plus
WC icue corsair
My ticket on Amazon: V803908211
Days waiting and counting: 12 (BELIEVE ME, 12 DAYS SINCE I OPENED THE TICKET).
I already sent them the Logs from AGS new World and also the DxDiag compatible with the exactly timing.
Please, I need HELP.
The weird thing is that I can play on my notebook without any trouble, its a medium notebook with a 5700 ryzen cpu and a 3060 rtx.
Can someone help me please? Its taking my life off, lol
Also found this on other forum, and tryed everything but the crash still persist:
> 1.Files integrity check.Steam Support :: Verify Integrity of Game Files
> 2. Easy Anti cheat Repair-repair or reinstall EAC, instructions are here: Easy Anti-Cheat
> 3. Disable temporarily firewall .
> 4. Disable Ipv6
> a.From the Start/Windows Menu, select Settings.
> b.Select Network and Internet.
> c.In the Status section, under Change your network settings, select Change adapter options.
> d.When the Network Connections window opens, right-click your network connection.
> e.Select Properties.6. Scroll to Internet Protocol version 6.
> f.Uncheck the Internet Protocol Version 6 (TCP/IPv6) box.
> g.Select OK to save your changes for the selected network adapter.
> h.Try launching the game again.
> 5. Flush DNS -enter the commands in CMD in the following order one after the other
> ipconfig /flushdns
> ipconfig /registerdns
> ipconfig /release
> ipconfig /renew
> ipconfig / netsh winsock reset
> 6.Repair or install C++ redistributable (game uses 2015-2017 C++ files, found here: The latest supported Visual C++ downloads). It’s important that players either download the x86 or x64 file version, depending on their specific version of Windows.Latest supported Visual C++ Redistributable downloads | Microsoft Docs player can also attempt to use the SFC tool built into Windows: Use the System File Checker tool to repair missing or corrupted system files.Use the System File Checker tool to repair missing or corrupted system files
> 7.If none of these work fresh perform a clean reinstall of your graphics drivers in case they are corrupt.Instructions=Before we install a fresh set of drivers, we need to completely uninstall your current drivers beforehand to avoid any potential corruption in the new installation:>Click Start and type in “Device Manager”.Click the “Display Adapter” tab and click the drop down arrow.You should see your device.Right click your video card and select properties.Under the Drivers tab, select uninstall and restart your computer.Then download latest graphics drivers here: -NVidia Graphics Cards: Official Drivers | NVIDIA AMD Graphics Cards: http://support.amd.com/us/gpudownload/Pages/index.aspx- Intel Graphics Cards: Download Intel Drivers and Software ) To make sure that you don’t have any background process that are causing this issue, follow this guide to perform a quick clean boot .This will disable third party apps from starting automatically when you start up your computer.Please make sure to HIDE ALL MICROSOFT PROCESSES when disabling startup programs.]
> Please feel free to reach out to our live support to raise a ticket if the issue still persists.
> I recommend you to provide this forum link to inform the steps that you have already tried.
> I hope this helps!