Game is crashing to desktop during dungeons

  • What is your character name in New World: VengeanceAE

  • What server/world did you experience your issue on: Camelot

  • Describe the issue you are experiencing: Game is crashing to desktop during dungeon runs in both Garden of Genesis and The Lazarus Instrumentality. In Garden of Genesis, crashes happen most frequently during final boss fight with Blighted Greenskeeper, although crashes do happen at other times. In Lazarus Instrumentality, the crashes are happening most frequently on the way to fight the mini boss Alcyon. Crashes happen in both mutated and non-mutated versions of the dungeons.

I have tried the following issues to rectify this before posting this bug report, in case it was something that was a problem on my end:

  • updating NVIDIA drivers
  • rolling back NVIDIA drivers
  • clean DDU wipe and reinstall of drivers
  • adjusting graphics settings
  • switching graphics cards (replaced 3090 Kingpin with 3090 FTW3- no overclock on either card)
  • full HD format and clean Windows 10 re-install
  • Is this a bug or an exploit: Bug

  • (if a bug) How did the issue effect your gameplay: Makes it unenjoyable to play dungeons, and has kept our group from getting gold in some dungeon mutations, which has delayed progress.

  • (if a bug) Were you able to recover from the issue: Game will usually run fine for the rest of the dungeon after I restart it, but then it will frequently crash again if we run another dungeon.

  • (if a bug) Please include a screenshot or video of the issue that you have experienced: Game freezes and then crashes to desktop without warning. No screenshot or video available.

  • What are the steps to reproduce the issue as you experienced: For me, it’s just “run dungeons, wait for crash”. For other people, I don’t know.

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