Game Keep Freezing non stop, how to solve it? and please Amazon solve this problem, thank you

My game is freezing all the time and then return normal… I lowered all my settings to minimum but still it is same.

My pc is quite good and above maximum requirements of New World but still I have this problem.

Do you know how to fix this issue? We cannot play the game because of it, please Amazon New World support, solve this problem as soon as possible, thank you. We look forward hearing from you.

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