Game launch restarts windows

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1

Hi, I have been trying to play the game for the last couple of weeks without success, everytime I launch the game, after seeing the New World logo windows gets restarted without warning.

When I bought the game on September 28, I was able to play for almost three hours, I created one character, completed some missions and exit the game normally, the next day I wanted to play I started having the issue mentioned above and was not able to play ever again.

I have the following specs:
CPU: AMD Ryzen 5 5600X
Mother: ASUS TUF X570-PLUS (WiFi)
Memory: 4x Memory Patriot Viper DDR4 8GB = 32GB total
GPU: EVGA GeForce RTX 3060 Ti
PSU: Gamemax VP-700-RGB
SSD: A2000 NVMe PCIe 500GB (Windows)
HD: WD Black 1TB WD1003FZEX (Game)
Windos 10 Pro 64 bits (Up to date)
Geforce Game Ready Driver version 496.13

I have tried everything that was posted in the following two topics and mentioned in their comments:

I have also tried suggestions from other forums over the internet but still can’t play and what is even worse, my pc gets restarted everytime I launch the game which can potentially corrupt data in the drives or even break a piece of hardware.

Please help me fixing this, I really want to play the game, I upgraded my GPU specifically to play it.

If there is more information needed in order to help me I would more than glad to provide it.

EDIT: I have fixed the issue after sawing this post: New World restarts PC on launch or several minutes in game - #7 by gosu747

I checked BIOS with windows and armory crate software and both said BIOS was updated, after checking the motherboard oficial web and looking for the latest BIOS I confirmed that I had an outdated version, downloaded the latest, upgraded BIOS and game is now working perfectly.

2

That sounds like a power issue. the PSU is overworking and resetting.

3

I am having the same issue, ironically when I play another game after I play New World (or try to that is) my other game will crash as well. Though after another restart and not playing New World for the last 3 days my pc is not crashing. My PC never crashed before installing and playing New World and the only times it does now is when I play New World (or try to)

4

I have run stress test for 3 hours and the PC performed perfectly, no power spikes and temp was great during the whole test.

Also, other games in ultra work smoothly.

5

Have you run ryzen overlay and watched TDP?

6

Thanks for your comments, I have found that the issue was the BIOS that was outdated, after updating it to the latest version the game works without issues.

7

Well thats good. When i got a new psu, id start a game, and BAM pc would shut off. turned out one of the rails was trash

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