First off lets ditch the terms “casual” and “harcore” and go with less than 15 hours per week to play (we’ll call them “workers”) versus 40+ hours per week (we’ll call them “basement dwellers” or BD for short), with someone in-between being dubbed “typical” MMO player.
Right now, IMO, NW is very unfriendly to “workers” and unfriendly to “typical” MMO players, for all the reasons go over for months now on the forums.
For “workers” to be able to play an MMO that is non-P2W, they need stuff to do immediately when they get on that is either (or both) fun/rewarding. Like BGs, gather some and craft something useful, pop into a dungeon… etc. They can’t spend 1+ hours on setup. Currently, really none of that is available at all for a “worker”. IMO, NW will never ever be viable for a “worker”.
Now, a “typical” MMO player does have about an hour for setup, maybe even 2, because they usually have 2.5-4.5 hours to play when they get on. Of course, with setup time comes the expectation that the eventually rewards or fun will be reasonable for the investment. NW is a mixed bag on this and “typical” MMO players don’t like doing the same thing for the same fun/rewards, the lack of variance and the lack of fun, pushes “typical” MMO players away.
All of this was pretty obvious after about 2 months. I though AGS would provide things that help keep “typical” MMO players, like better: UI; armor sets interface; more BGs; crafting adjustments&balance that provide viable stuff/gear at any level; etc. Players with less time want to get on and have fun right away, not slog through a poor UI or have to micro manage 10+ armor sets some of which no idea if they actually work… along with many other examples. Plus you will never have solid open world PvP with large gear gaps. There are never enough “BD” to keep open world PvP going, especially since many just want to gank rather than have competitive PvP. Competitive PvPers are mostly in the “typical” or “worker” crowd, since… well, a lot to explain on that, just take it as an observable fact (or not, idc). (I will add that a small percent of the “BD” crowd love competitive PvP and are exceptional at it, sadly, a vocal minority from that group). So forget open world PvP at this point; it will happen but rarely. Plus PvP needs better responsiveness because of how it is designed, so far very little improvement on that front.
Eh, so much to say. Bottom line, AGS has decided to make changes that force “workers” and “typical” MMO players away and without some drastic changes in philosophy on their end, NW is a niche MMO that seems destined for about 10-15k average on steam charts. I find it really sad and disappointing, NW could steadily be modified into a 100k+ MMO.