Getting error after queue

Game Support English Support
14

Black screen - had the same issue, relogged, now 3600 in Q :frowning:

15

Hi everyone,

Let’s try this troubleshooting:

1- As @facelid said, please close the game client and steam and relaunch it.

2- Can you please check the integrity of the game files:

  • Restart your computer and launch Steam.
  • From a game’s library page, select Manage > Properties.
  • Select the Local files tab and click the Verify integrity of game files… button.
  • Steam will verify the game’s files - this process may take several minutes.
  • Restart your internet connection.
  • Unplug the router and the modem. If you have other managed network hardware, such as network switches, unplug that hardware.

3- Ultimately, if problem persist can you please uninstalling the game, then, Windows+r to open Run, type in “%appdata%” and hit enter, under roaming open “AGS” folder, Delete new world folder, Empty Recycling Bin, download New World and try again.

Let me know if this worked!!

4 Likes
16

I got kicked out again with the error “not authorized to continue playing” :smiley:

I’ll give the steps a go now. I’ll be back shortly

17

Had the Calendar and Distribution errors, did a Steam verify files which found 2 errors.
After it downloaded the files I was able to login.

18

The verification of files worked for me as well. It reacquired 3 files and then I could log in

19

When you say Login, do u mean just that or have you got back into the game and playing?

20

Went from 8000 in Q to 2700 - " Login ticket expired" , back in Q, :frowning:

21

I mean I’m in the game and playing :slight_smile:

22

Your sever did not have a Q ? , which one ? :slight_smile:

23

didn’t work for me

24

Yes guys, please try to restart steam when literally everyone is getting kicked out… Defo will work…

Also servers going down for maintenance already… oof

25

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I’ll just leave it here. Make conclusions about the server capacity in 2021.

26

image
CS please help me, I can’t get past this error

27

Yea, seems like 3 Betas, alpha and postpone was quite not enough…

1 Like
28

Reinstalled the game and deleted the roaming data. Currently in queue - will confirm if worked as soon as I get through the queue.

1 Like
29

so?

30

I rebooted my computer and checked the game files, after that I was able to log into the server

31

Servers are rebooting, so I cannot confirm yet :frowning:

32

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After queue… non english text: Unknown version of file

33

can you try now? servers are up again