To start I couldn’t decide whether or not to put this in game feedback or general, being that the topic can always be moved we’ll start in general.
I wanted to start this off as a thank you to AGS for attempting to create a new enjoyable world for all of us. The players were very excited to see what you could bring to the table and were hopeful for a bright future with this new title. Sadly you’ve dropped the ball for whatever reason.
I have definitely got my moneys worth out of New World so I can not be upset about that. What I can be upset about is some of the post launch decisions that have been made. I am not writing this to flame the developers/community managers but I feel sharing my experience summary servers a better purpose than the bitching and whining that normally happens on these forums.
First and my personal number one pet peeve that was done in the most recent patch is shadow updates to the game. No notice, no notes, no nothing. Many studios have made these shadow updates to their games and have been met with nothing but backlash, why did you think you’d get away with it? If you’re going to make any changes to the game there’s a simple process which can be followed for future updates, document your changes in the patch notes. When you blatantly change aspects of the game for the better or worse without updating your fanbase there is always going to be issues. Being that it’s your studios game you can and will change whatever you feel appropriate, but the least you could do is let the players know what’s being changed.
Server stability has taken it’s toll on many. Valhalla stability has become unbearable (unsure how other servers are), crafting takes forever due to failed crafts or lagged out crafts. PvP is near impossible especially as ranged trying to lead your shots while people are jumping all over the place is amusing but impossible. Expedition keys are being wasted due to server drops (although lately you have been very good at reimbursement in this area). The game is unenjoyable roughly 60% of the time due to these issues.
Bugs, bugs, bugs… There’s no question about it every single game released these days has minor bugs and game breaking bugs. No triple A game in recent years has avoided this, so I do not fault your developers on this. What I do fault them on is their approach to it. Too many times when new dupes/exploits from bugs are shared the 
emote is the first response… This should not be the response we see repeated each time a new major flaw is discovered. The first time it was amusing, but now it’s just old. Each patch introduces some form of new bug or exploit. I don’t need to go into detail on how bugs and exploits ruin the player experience but it effects every aspect of your game.
In closing I enjoyed my time in New World to the best of the games ability, so thank you for that. I’ve met some new friends which I hope to game with in the future elsewhere or here if the issues are ever resolved or improved. I’ll keep watching your updates and wish you the best as this game does have potential, but there are too many issues to warrant my time any longer.
Take care and best of luck.