Got a http error on login screen, now i cant even get to login screen anymore game broken

[SaltyPepper]

Hi,

I just launched New World and got some weird http error msg on the login screen, it couldnt load my character or something. So I alt f4 and relaunched the game now i keep getting this:

I checked integrity with steam and didnt help.

Can you please fix my account?

EU Bifrost
Salty Pepper

Kr
Salty

[Wyvernn]

Hello @SaltyPepper,

Welcome to the New World forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

To solve this error please follow the steps bellow:

From the Start/Windows Menu, select Settings.
Select Network and Internet.
In the Status section, under Change your network settings, select Change adapter options.
When the Network Connections window opens, right-click your network connection.
Select Properties.6. Scroll to Internet Protocol version 6.
Uncheck the Internet Protocol Version 6 (TCP/IPv6) box.
Select OK to save your changes for the selected network adapter.
Try launching the game again. A PC restart may be necessary.

I hope that my answer clears your concern!

[SaltyPepper]

That seemed to have worked, thanks

Is there any more information about this error i can read?

[Wyvernn]

Currently for this specific error that’s the main resolution we have available, you can review this link as well:

Launch Error - Product Information not found

Greetings Adventurers! If you receive the following error message “Product information not found” when attempting to launch New World. If you encounter this error, you may be able to resolve it by turning IPv6 off: From the Start/Windows Menu, select settings. Select Network and Internet. In the Status section, under change your network settings, select "Change adapter options. When the Network Connections window opens, right click your network connection. Select properties. Scroll to Intern…