I am writing this from a different account because on a banned account you cannot post on the forum.
my nickname VampiroV17
Fae server
Hello 30 days ago I was banned for “cheating”. For 30 days I’ve been trying to contact support about my unbanning, but for the past 30 days I’ve only been written back by a bot, how do I know? Because my friend also has a ban and gets the same messages. I got banned as there was a wave of bans for using explits with trophies, but as I never used it. 2-3 weeks before the ban I was logging in only for a while to do daily crafts. you can check the logs. Please don’t write me back that this is not the place to unban me, because since a month I write regularly to support and only bot writes me back. first he wrote me back that I have a ban for illegal programs, then for using exploits.
Welcome to the New World forum, I’m really glad to see you around the forums and hope you can enjoy your time here.
Regarding your concern sadly we don’t have any option to help you with a ban related subject, all the ban related topics should be addressed following the steps in this link:
If you need further assistance in any other issue please don’t hesitate in reaching us again!