Guild name banned

We have the guild name ‘‘The Sparks Chosen’’ how was this flagged and force changed??? how can the system be so automatic that you just bend at every report, Im hated because my company size on my server and how i throw power around by not helping those who dont help us, thats my right but i have been banned 5x now and guild name force changed because these automatic auto bans, and will be happy to site proof Mass report automatic bans are REALLY a CONFIRMED thing. - Imgur and much more proof, as well as a recording from a amazon games employee i spoke to to leave feedback about how everything is automatic, even the false name they post at the bottom of the ban reviews. come on dont make me BBB and cancel my prime fix your game , get customer service stop dropping the ball before we start selling stocks